Product Support Officer

il y a 2 semaines


Brussels, Belgique Groep De Boeck NV Temps plein

Functieomschrijving
- Samen met je collega’s maak je onze klanten wegwijs in onze software en beantwoord je al hun vragen over de installatie en het gebruik van onze applicaties.
- Je ondersteunt onze klanten en geeft opmerkingen en feedback door aan de product manager.
- Je communcieert met het analyse-team
- Je volgt de voortgang op met professionele tools, test mee of de gevraagde wijzigingen aan de software correct zijn uitgevoerd

Jobgerelateerde competenties
- De productie van softwareoplossingen realiseren in een omgeving (servers, werkposten, besturingssystemen,...)
- Technische en functionele problemen analyseren
Corrigerende acties, technische aanpassingen,... voorstellen
- Behoeften van de klant of gebruiker analyseren
Het functioneel lastenboek opstellen (specificaties, termijnen, kosten,...)
- Documenten en technische ondersteuning voor de ontwikkelaars, gebruikers, informaticadiensten,... uitwerken en bijwerken
- Technische specificaties van de informatica applicatie uitwerken en opstellen (lastenboek)
- Een prototype van de technische oplossing realiseren voor validatie door de opdrachtgever (typeconfiguratie,...)
- Informaticaprogramma's en -applicaties ontwerpen en ontwikkelen
- Informaticacomponenten selecteren, assembleren en integreren (programma's, databanken, specifieke ontwikkelingen,...)
- Programmeren in een specifieke computertaal
- Fasen en procedures van de technische en functionele tests van informaticaprogramma's en -applicaties bepalen en uitvoeren (planning, validatie,...)
- Een ontwikkeld product presenteren
Gebruikers opleiden over de geleverde informaticatoepassingen
- De technische, economische,informatie en de reglementering opvolgen en actualiseren

Plaats tewerkstelling

Groep De Boeck NV
MINIEMENSTRAAT 39 1000 BRUSSEL
- Toon op kaart

Vereiste studies
- Professioneel (gerichte) bachelor (PBA)
- gelijkwaardig door ervaring.

Werkervaring
- Minstens 2 jaar ervaring

Talenkennis
- Engels (goed)
- Frans (goed)
- Nederlands (goed)

Contract
- Vaste Job
- Contract van onbepaalde duur
- Voltijds
- Dagwerk

Plaats tewerkstelling
- MINIEMENSTRAAT 39 1000 BRUSSEL


  • Exec/vip Support Officer

    il y a 2 semaines


    Brussels, Belgique Axiom Technologies Temps plein

    **VIP 2nd Line IT Technical Support Engineer (Executive & Director Level Support/Win10/O365/VOIP/AV) **is urgently required by our Global IT Services Company for an initial 6 months rolling contract. **Roles and Responsibilities**: - Providing technical on-site, face to face VIP IT support, working on a Tech Bar, within a BAU environment, including...


  • Brussels, Belgique Plasma Industries Belgium Temps plein

    **Function**: Lead Product Support** Reports to a Supervisor of the Product Support department. **Objectives**: In your role as Lead, you will focus on continuous process verification (CPV) and you will participate in (improvement) projects. You can be a support in the other topics managed by the team You will join a multidisciplinary team that aims to...

  • Product Compliance Officer

    il y a 2 semaines


    Brussels, Belgique BEA Temps plein

    **BEA** designs and produces detection solutions for automatic doors. This company was founded in 1965 and is based in Liège, Belgium. Although the company has Business Units worldwide (EU, USA, ASIA), employing more than 600 enthusiastic employees, it has remained true to its family culture. rmation Position Strong Organizer with a talent for creative...

  • Product Support Specialist

    il y a 2 semaines


    Brussels, Belgique OneSpan Temps plein

    At OneSpan, we're reimagining trust to help businesses to thrive by enabling secure, compliant, and frictionless digital agreements and transactions. Across the globe, we are trusted by global enterprises, including more than 60% of the world's largest 100 banks, to enrich their customer experience and mitigate threats today, while preparing to take full...


  • Brussels, Belgique ShareAction Temps plein

    ShareAction We are at a pivotal moment: the climate and biodiversity crises are deepening, and inequalities are even more marked in the wake of the Covid-19 pandemic. The global investment system has an oversized impact on many of these global challenges We want to make sure that impact is positive. At ShareAction we work with investors, policymakers and...

  • Operational Support Officer

    il y a 3 semaines


    Brussels, Belgique Sodexo - Benefits and Rewards Services Temps plein

    **Company**: Since its creation more than 50 years ago, the Sodexo group has been the world leader in quality of life services. At Sodexo Benefits and Rewards Services, we’ve made our mark on the world by helping clients give their employees personalized experiences, every day. Our benefit platforms and payment solutions are already used by 440,000...


  • Brussels, Belgique Canonical - Jobs Temps plein

    As the global company behind Ubuntu, with the mission to deliver all of open source, Canonical offers mission-critical support and operations for a wide range of open source technologies to some of the most successful organisations and partners in the world. Product managers at Canonical must be confident presenters, speakers and writers, capable of...

  • IT Support Officer

    il y a 2 semaines


    Brussels, Belgique HAYS Temps plein

    International law firm | perfect junior IT Support position | English | Windows environment | 1088762** Your new dream job as Jr. IT Support Officer?** This international, industry-leading law firm is looking for an IT Support Officer. Here are your main tasks: - Providing a high level of customer service and support. - Take ownership of incidents and...

  • Customer Support Officer

    il y a 2 semaines


    Brussels, Belgique Monument Re Temps plein

    **About the role**: **Interested to become part of a strongly growing and dynamic international reinsurance company? Monument group has a unique business model in the insurance sector that consists in acquiring Life Insurance Businesses.** **Monument Belgium is currently looking for a Customer Service Officer to further support its growth. You will be based...

  • Chief Product Officer

    il y a 2 semaines


    Brussels, Belgique Esko Temps plein

    **Key Responsibilities** Strategy - Develop and execute growth strategy for Esko, by identifying attractive target segments, planning product innovations and portfolio improvements, developing partnerships with external companies - Work with sales, and finance to collect relevant data in support of Strat plan; own market share segmentation process - Track...

  • Project Support Officer

    il y a 2 semaines


    Brussels, Belgique World Customs Organization Temps plein

    **COMPLIANCE AND FACILITATION DIRECTORATE** **ENFORCEMENT AND COMPLIANCE SUB-DIRECTORATE** **WCO ENVIRONMENT PROGRAMME** **INAMA PROJECT** **Project Support Officer** - **INTRODUCTION** The World Customs Organization (WCO) is an independent intergovernmental body, established in 1952 as the Customs Co-operation Council (CCC), whose mission is to enhance...


  • Brussels, Belgique EUROPEAN SERVICE NETWORK Temps plein

    **Description de l’entreprise **ESN is a **full-service **communications agency located in the heart of **Brussels **, we tell your stories through strategically crafted **content** - EU-wide **communication campaigns**: - Innovative **audio-visual **products - User-friendly **websites **and **apps**: - Compelling **visuals**: - Standout **events**: -...

  • Technical Support Officer

    il y a 2 semaines


    Brussels, Belgique European Schoolnet Temps plein

    1 Technical support officer (ESEP) **European Schoolnet** **is looking for a helpdesk and technical officer to join our dynamic team on a web** **development project (the European School Education platform).** The position gives the opportunity to work in an international non-profit organisation located in Brussels. You will be working on European...


  • Brussels, Belgique Signify Temps plein

    Brussel (Bruxelles), Belgium Category Sales Posted Date 12/26/2024 Job Id 355323 **About Signfy**: Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and...

  • Product Management Officer

    il y a 11 heures


    Brussels, Belgique Belfius Temps plein

    Belfius Insurance - Business Support - Brussel - Permanent De functie van “Product Management Officer” Beleggingsverzekeringen is verantwoordelijk voor het verlenen van ondersteuning aan de product managers bij de implementatie van de productstrategie Life Investments (tak 21 en 23) en bij de ontwikkeling van producten die zijn aangepast aan de...

  • Business Support Officer

    il y a 2 semaines


    Brussels, Belgique Groupe Rossel Temps plein

    Les Editions Rurales SA, regroupant le **Landbouwleven** et **Le Sillon Belge**, sont les leaders incontournables de la presse agricole belge. Ils font partie du Groupe Rossel (Le Soir, Sudmedia ), premier groupe de presse francophone belge. **Mission**: En tant que Business Support Officer, vous êtes le garant de la qualité de la relation avec nos...

  • IT Support Officer

    il y a 1 semaine


    Brussels, Belgique HNM Solutions Temps plein

    **Job ID: HNMJD929**: **Role: IT Support Officer** **Location: Brussels, Belgium.** **Language: French, English.** **Required Skills**: **you will work in the "Helpdesk" team. In this context, your responsibilities as** **IT Support Officer are to**: - Provide Level 1 and 2 support by responding to technical incidents by responding to incidents and...

  • Office Support Assistant

    il y a 2 semaines


    Brussels, Belgique Fundación Oceana Temps plein

    Reports to: Finance Director Europe Location: Based in Brussels Duration: Permanent. Part-time 20h per week. OCEANA’s Mission Oceana is the most effective ocean conservation organisation in existence. We are a leader in science-based advocacy, and we campaign for policies to make the world’s oceans more abundant, vibrant, and biodiverse. We operate...


  • Brussels, Belgique Axis Temps plein

    L'un de nos clients, une société européenne d'assurance-crédit, recherche actuellement un Project Management Office Support Officer afin de renforcer son équipe à Bruxelles. Vous coordonnerez la rédaction des temps des projets, les rapports mensuels et la facturation et gérerez l'outil global de... **Beschrijving** L'un de nos clients, une société...


  • Brussels, Belgique Council of European Energy Regulators (CEER) Temps plein

    **Duties (non-exhaustive)** The Admin & IT Support Officer is responsible for providing operational, logístical and technical support, including: - Provide CEER website support and general IT support to the Secretariat team, website daily update including: uploading documents, keep the calendar up to date, sending monthly newsletters and news alerts; -...