Service Line Manager Digital Workplace
il y a 1 semaine
**EQUANS**, the new name of ENGIE Solutions in Belgium, is looking for a **Service Line Manager Digital Workplace**. You will be active in Brussels.
As part of EQUANS’ journey to become an autonomous organization, we are building a new IT operating model, in which we will be working as a global organization to deliver some of our core IT components. As a group we have defined a number of Shared Line of Service which will deliver services globally across all business units (24/7).
- as a **Digital Workplace** Shared Line of Service Manager you will participate in the construction of the SLS delivering services on workstations (~ 55K workstations at term), Office 365 (up to potentially 100K employees), identity and access management components (Okta) and other global security services (Intune, Proofpoint, Crowdstrike, )
- you become part of a new team of global IT players. You will co-construct this team together with colleagues/squad members across the globe. You will participate in the selection of a new outsourcing partner and transition services from the existing ENGIE CORP IT/ENGIE IT teams. In the initial phase, the start-up will be handled in a program approach to transition afterwards into a “standing” service line
- together with the Strategy and Architecture team you will deploy an ambitious roadmap transitioning from existing known platforms such as Skynote, Crowdstrike, Okta,to a new modern workplace in line with our group's IT objectives. The goal is to rollout this new Digital Workplace across all business units within EQUANS. Your team will be responsible for a multi-track program together with Microsoft Consultancy Services and an outsourcing partner to deliver the workplace roadmap
- the program is roughly structured in 2 main phases:
- **phase 1: build the platform together with MCS**
- migration of Proofpoint to Microsoft Defender for Office 365
- implementation of Unified Secure Endpoint for EQUANS and migrate the current workstation fleet
- implementation of Defender for Endpoint
- implementation of Common Foundations for EQUANS
- implementation of EQUANS entity specifics and assist in migration
- migration study of current IAM to Microsoft Modern Identity
- **phase 2: migrate the ecosystem** of ~100K users and ~55K workplaces together with the local/entity IT teams
- as SLS Manager you will be responsible for the overall budget and to define a cost/financing model with the group IT performance team to be able to cross charge and deliver value for money services
- you will lead a team of experts/project managers in these domains and you will select and manage service providers to deliver global service. You will play a crucial role within the rollout of our new Modern Workplace for EQUANS
- you work closely with selected technology providers such as Microsoft,
- you will be in charge of Build and Run activities (including implementations, migrations, obsolescence initiatives)
- as people manager/servant leader you assist the team to create more internal structure (portfolio, resource forecasting, team meetings, community alignment, )
- lines of communication: you report directly to the EQUANS BELUX CIO, who has a shared responsibility on a local portfolio and the Shared Line of Service Digital Workplace. You work closely together with the group CIO Council and more particular with the group CTO & CISO
**Do you possess the following qualifications & skills?**
- you have at least 10 years of experience in complex IT organization(s)
- you have experience in Agile ways of working
- proven experience in managing complex program and/or service teams, ideally 24/7
- proven experience in working with large outsourcing partners, ideally offshore
- strong technical knowledge in mentioned domains (workplace, O365, )
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