Customer Service Representative
il y a 3 semaines
**Are you looking for a new challenge with lots of contacts (B2B), administration, and where you will develop your commercial skills?**
**Become our new Front Office - Customer Service Representative and make part of a young and dynamic company.**
**Long experience is not required but very good linguistic (EN/FR/NL), administrative and interpersonal skills are a MUST.**
**Your responsibilities**:
You are responsible of your center, and take care of the opening and closing.
You work independently, but enjoy having a lots of contacts with your customers.
As (Front) Office Manager, you will be in charge of:
- welcoming customers, visitors and suppliers (EN/NL/FR),
- oversee daily office operations and gives reports to the management
- answering phones in a professional manner, and routing calls as necessary (EN/NL/FR),
- sorting and distributing incoming mails / packages,
- handling outgoing mails / packages ,
- managing several administrative duties (input, filing, client files, check-in& check-out ),
- managing meeting rooms (offers, preparing the MR, ordering lunch,),
- managing the requests and coordinating the events requests,
- managing the reservations of the Workero’s clients(sister company), handling the check-in/out, daily operations duties, input of the costs in the system,
- prepare new client' s offices and provide full administrative follow-up
- handling the requests, problems, complaints,
- daily check of the common areas and stock management
- in case of unannounced visits, you are able to explain our products and services in a commercial way (EN, NL, FR)
**A word about your work environment**:
In a pleasant and dynamic work environment in the real estate sector, you work independently but you have regular contacts with clients, colleagues, accountancy department
You sit at the reception but your responsibilities go beyond simple reception duties as explained here above. You are a pillar within the company and the face of our clients
You work from Monday to Friday (no home working) under a day shift.
**Your profile**:
Do not worry, we are not focussed on the professional or educational background. We look for motivated, loyal people with the following skills:
- good language skills**:EN, NL, FR** (notions are not an option)
- perfect presentation: classic outfit (no jeans nor any casual wear) ,
- strong **administrative skills,**
- **organized** and meticulous,
- good relational skills,
- **multitask**,
- good knowledge of the Office Pack: Work, **Excel**,
- punctual and **no 9 to 5 mindset**
- You **work alone** but enjoy being in regular contact with clients
- You **respect** the instructions and guidelines of your manager
- You can **work under pressure** but you can also keep yourself busy in quiet periods.
Dienstverband: Voltijds, Vaste Jobs
Loon: €2.400,00 - €2.600,00 per maand
Extralegale voordelen:
- Ecocheques
- Elektronische maaltijdcheques
Rooster:
- Dagdienst
- ma-vr
Werklocatie: Eén locatie
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