Principal, Relationship Management
il y a 2 semaines
Overview
Independently develops the strategic plan for managing and growing existing client relationships, with a focus on revenue retention.
Identifies opportunities to evolve client business for incremental account growth.
Serves in a consultative role to the client, advising client top leadership (C-Suite) on the best way to achieve short
- and long
- term strategic objectives.
Assigned clients are key to the units achievement of its goals and objectives.
Client accounts are significantly large in size, complex and/or global, requiring depth of knowledge in a niche area or significant breadth of knowledge across numerous products/services.
Trade Finance, Payments, Cash Clearing experience preferable
If necessary, leads team implementation of firm-wide initiatives.
Has developed significant expertise on industry trends, competitor services/offerings and clients business environment.
Primary client advocate and ultimate escalation point for client satisfaction.
Consult with clients on their strategic vision and how the firm can help them achieve that vision.
Promote firm services/product offerings that solve client challenges and achieve account growth.
May evaluate and structure deal (pricing, contract terms, etc.) to determine the optimal terms for both the client and the firm.
Conduct frequent and regular check-ins with assigned clients, ensuring their continued satisfaction and strategic alignment with firm services/product offerings.
Continually evaluate client needs and ensure sustained client engagement.
Provide clients with industry expertise sharing trends as well as current and potential impact on the client business model.
Typically recommend product/service enhancements internally in order to fill underserved client interests and recommend product/services directly to the client.
Develop, track and report on relationship strategy/results for assigned client portfolio.
Contribute to the development of team/unit metrics, dashboards and roadmaps.
Work closely with business development teams to ensure relationship management strategy is executed by account management and client service teams.
Keep abreast of client account activity occurring throughout the firm and serve as the ultimate escalation point for client satisfaction.
Conduct service review meetings and assist in client training, sharing of market information/experience.
May prospect new clients in a similar industry or segment of existing clients.
Contribute to the development of overall RM strategies for the unit.
May work with other Relationship Managers and/or marshal firm-wide resources (marketing, legal, compliance, etc.) to ensure client needs are being addressed and to proactively inform clients of industry developments or firm thought leadership.
Recommend areas for firm thought leadership efforts based on client feedback and may deliver thought leadership feedback both internally and externally to clients.
Ensures client onboarding and/or risk management activities are conducted and captured (KYC, BAC, etc.)
Serves as the interface for compliance, regulatory, reputational matters between clients and the Bank.
In some regional/local markets may manage relationships with regulators directly.
Attend industry events and conferences to remain visible in the market and remain current on industry trends and competitor services/offerings.
Provide guidance to less experienced Relationship Managers as needed.
May lead small teams and enlist and lead other RMs to assist in managing very large, global complex accounts.
Teams are geographically dispersed with multiple reporting lines, adding to complexity of oversight.
Responsible for achievement of organic, incremental growth (revenue, asset) goals within assigned client portfolio.
Manages overall relationship profitability of key clients with complex needs.
**Education/Requirements**:
Bachelors degree or the equivalent combination of education and experience is required.
Advanced/graduate degree preferred.
Sufficient work experiance required
Financial Services experience with a particular client type or product (Hedge, Pension, etc.) preferred as is prior experience in Relationship Management, Client Services or Account Management.
Applicable local/regional licenses or certifications as required by the business.
As global firm, bi-lingual capabilities are required and an understanding of local/cultural nuances important for client trust.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
**Employer Description**:
-
Senior Principal, Relationship Management
il y a 6 jours
Brussels, Belgique BNY Mellon Temps pleinOverview Independently develops the strategic plan for managing and growing existing client relationships, with a focus on revenue retention. Identifies opportunities to evolve client business for incremental account growth. Serves in a consultative role to the client, advising client top leadership (C-Suite) on the best way to achieve short - and long -...
-
Relationship Manager
Il y a 4 mois
Brussels, Belgique SNCB Temps pleinComment pouvez-vous faire la différence ?- Nous recherchons un Relationship Manager pour renforcer notre équipe International Alliances, Partnerships & Business Development. Une opportunité unique de participer activement au développement de la SNCB. Le département « International Alliances, Partnerships and Business Development » est chargé des...
-
Relationship Manager
il y a 1 semaine
Brussels, Belgique Willis Towers Watson Temps pleinWillis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 39,000 employees in more than 120 territories. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of...
-
Relationship Manager
il y a 1 mois
Brussels, Belgique Isabel NV Temps plein**Where you'll be** You’ll join the BusDev and MarCom division led by Sylvie Vandevelde and work in a collaborative environment with Dirk Vander Ghinst. We are committed to creating meaningful work together and supporting each other along the way. **Your challenge** As member of the business development team, you will (re)boost the relation and grow the...
-
Principal Account Manager
il y a 8 heures
Brussels, Belgique NATO - OTAN Temps pleinNATO offers you more than a job. It gives you a mission: building peace and security for one billion people in Europe and North America. The NATO Communications & Information Agency (NCIA) is leading NATO’s Digital Transformation. Based in Brussels Belgium the Principal Account Manager plays a key role engaging, developing and managing large and complex...
-
Associate Relationship Manager
il y a 2 semaines
Brussels, Belgique ING Temps plein**Associate Relationship Manager** **Full time, Brussels (MX)** **Your role & work environment** Your mission as ASSOCIATE RELATIONSHIP MANAGER (also known as “APAM”, associate PAM) is to support our relationship managers in their efforts to grow the business with their customers. The team you will join is the Corporate & Financial Institutions sector...
-
Relationship Manager
Il y a 7 mois
Brussels, Belgique ING Temps plein**Relationship Manager Institutional** - Business center Institutional Brussels - 50% work from home **A day in the life of a Relationship Banker Institutional** - Within the Business Banking segment, you aim to develop the profitability and manage the risks of a portfolio of Public Authorities and Non-Profit Organizations in the Region of Brussels. - You...
-
Relationship Manager
Il y a 5 mois
Brussels, Belgique ING Temps plein**Relationship Manager Institutional** Business center Institutional Brussels 50% work from home **A day in the life of a Relationship Banker Institutional** - Within the Business Banking segment, you aim to develop the profitability and manage the risks of a portfolio of Public Authorities and Non-Profit Organizations in the Region of Brussels. - You are...
-
Corporate Relationship Manager
Il y a 2 mois
Brussels, Belgique Ebury Temps pleinEbury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. **Corporate Relationship Manager** **Ebury Brussels - Office based** We are looking for a **Corporate...
-
Relationship Manager
Il y a 5 mois
Brussels, Belgique Vistra Temps pleinRelationship Manager **It's never been a more exciting time to join Vistra.** At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business - to help our clients achieve progress without...
-
Client Relationship Manager
Il y a 7 mois
Brussels, Belgique Sodexo Belgique Temps plein**Société**: Sodexo propose des Services pour améliorer la Qualité de Vie: le catering, le cleaning, le facility management, la réception, la sécurité ainsi que la gestion des espaces verts et ce dans divers segments tels que Government & Agencies, Senior & Schools, Corporate et Hospitals. Nos valeurs sont l'Esprit d'Equipe, l'Esprit de Service et...
-
Customer Relationship Manager
il y a 2 semaines
Brussels, Belgique AXA Temps plein**Customer Relationship Manager** **(**220004J2**)** **PRIMARY LOCATION**: BELGIUM-BRUSSEL - BRUXELLES-BRUXELLES **ORGANIZATION**: AXA Partners - AP Services & Assistance **CONTRACT TYPE**: Regular **SHIFT**: Day Job - SCHEDULE**: Full-time **DESCRIPTION** **CUSTOMER RELATIONSHIP MANAGER** **Department: Health care** **Reporting to: Healthcare...
-
Senior Relationship Manager
il y a 9 heures
Brussels, Belgique HAYS Temps pleinBrussels | Senior Relationship Manager |Automotive| Belgian client portfolio | FR-NL-EN | 1096578 **Your new company** This role is for one of Europe's leading providers of leasing and fleet management solutions for both individuals and businesses. There are a bit less than 300 employees today since the organisation's start in the 60s. The fleet service is...
-
Apam - Associate Relationship Manager
Il y a 7 mois
Brussels, Belgique ING Temps plein**Analyst/Associate Relationship Manager** Wholesale Banking / Sectors **A day in the life of an Analyst/Associate Relationship Manager*** You support the relationship manager in managing the client relationship. - You prepare commercial pitches / proposals together with the Relationship Manager / Sector Head. - You prepare briefing memos and advice for...
-
Customer Relationship Manager
il y a 1 semaine
Brussels, Belgique AXA Partners Temps plein**CUSTOMER RELATIONSHIP MANAGER** **Department: Health care** **Reporting to: Healthcare Director** **Location: Brussels** Looking for a Customer Relationship Manager job in an open and dynamic environment? Do you enjoy building relationships with B2B customers and are you solution-oriented? Are you interested in contributing to the development of...
-
Customer Relationship Management Specialist
Il y a 7 mois
Brussels, Belgique The White Team Temps plein**Customer Relationship Management Specialist - Brussels - EU Public Organisations** **CONTEXT** The European Commission, together with the national competition authorities, directly enforces EU competition rules to make EU markets work better to the benefit of consumers, businesses and the European economy as a whole. The Directorate-General for...
-
Client Relationship Manager
il y a 3 jours
Brussels, Belgique KORNFERRY Temps pleinRequisition ID - 10697 - Country- Belgium- State/Province- Brussels-Capital Region- City- Brussels- About Us**Korn Ferry** is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. We work with organizations to design their structures, roles, and responsibilities. We help them hire the right...
-
Institutional Relationship Manager
Il y a 4 mois
Brussels, Belgique Bank Nagelmackers Temps plein**Responsibilities**: - Build and maintain relationships with institutional investors to increase AUM and drive sales growth; - Utilize the CRM system to manage and track the sales pipeline, leads, and client interactions; - Act as the primary point of contact for institutional clients’ investments, addressing their inquiries and concerns, providing...
-
Client Relationship Manager
il y a 1 mois
Brussels, Belgique Ebury Temps pleinEbury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. **Client Relationship Manager** **Ebury Brussel - Kantoor** We zijn op zoek naar een Client Relationship...
-
Account Relationship Manager Brussels
Il y a 7 mois
Brussels, Belgique TopCompare Temps plein**Abous us**: At TopCompare.be, we empower Belgians to make informed financial decisions, simplifying personal finance management. Through our platform, we facilitate consumer empowerment by comparing financial products, enhancing financial literacy, promoting market transparency, and ensuring nationwide mobile access to financial services. Since our...
