Front Office Manager M/w/x
Il y a 2 mois
**Description de l’entreprise**
**L'entreprise**:
**Coordonnées de l'entreprise**:
Juliana Hotel Brussels Place des Martyrs 4 1000 Brussels Belgium
Place des Martyrs 4, 1000 Brussels Belgium
**Site internet de l'entreprise**:
**Description de l'entreprise**:
Ideally located in the heart of the city, the Juliana Hotel Brussels (43 rooms & suites) is situated on the historic and intimite Place des Martyrs, a few minutes walk from the emblematic Grand Place. The neo-classical architecture of this 5* hotel will catch your attention and the lobby will surprise you with its fascinating collection of contemporary art, which gives the Juliana Hotel Brussels an atmosphere of refined elegance.
**Description de la fonction
**We are looking for a Front Office Manager for the Juliana Hotel in Brussels. As Front Office Manager you will oversee all Front Office operations (Reception, Night, Concierge, Valets) and ensure a smooth operation. You will be part of the leadership team of the hotel and due to the boutique nature of the hotel a hands-on approach will be regularly required.
**Description du profil
**Duties and responsibilities include:
- Manage and oversee the day to day operation of the Front Office as required and ensuring the highest levels of customer service are consistently being delivered to our guests.
- Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude.
- Managing the front office team members to ensure all company procedures and standards are being adhered to.
- Ensure Front Office team members have current knowledge of hotel products, services and policies. Train the team continuously on policies and procedures and developed the team members where necessary.
- Plan and prepare employee rotas and monitor staffing levels to meet business demands.
- Understand the department's operations and the impact on the overall financial goals and objectives to achieve or exceed budgeted goals.
- Develop policies & procedures where needed.
**Informations supplementaires**
Lieu de travail Bruxelles, Belgique
Type de contrat : Travail
Autres Informations:
**_contact : _
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