CRM Manager

il y a 7 heures

Brussels, Belgique Ink Consulting Temps plein

A CRM manager plays a key role on all IT projects as s/he brings a great source of knowledge and experience while coordinating the needs of the implementation.

At Ink Consulting, we are looking for individuals with a strong sense of purpose and ownership. We have found meaning in what we do and want to give you the tools to do the same. We want to provide you, provide each other, with an environment to learn, create and grow together with Ink Consulting. Check out our TALKS programme to know how we want to help you achieve this.

For this role in particular, we are looking for someone who is able to coordinate a team of consultants as well as manage a CRM project to completion in a complex environment. You need to be able to act as a coach towards your team, as the warrant of KPI’s and the project’s deadline, while managing client relationship for project growth.

Since we work following the agile methodology you need to be very proactive and able to quickly adjust to a changing situation. For this role, you help safeguard your team’s interests towards the clients and therefore are comfortable with decision making while having a great sense of ownership towards your work.
- Salesforce Admin 201 Certification, other Salesforce certifications is a plus.
- Outstanding analytical & problem solving and coaching skills.
- You like to help other grow and are comfortable making important decisions.
- Excellent communication skills & ability to adapt to your audience in English and either Dutch or French.
- Proactive & adaptive character.
- Typically, a Master's degree in Management (Business Engineering, Management, IT,...). However, we believe that, although important, your academic achievements do not define you and we would love to hear how your individual path drives you to this consultant position.
- 5 to 8-year(s) experience working with Salesforce, with proven experience in a managerial role.

**Job Types**: Full-time, Permanent contract

**Benefits**:

- Company car
- Company computer
- Company phone
- Eco vouchers
- Flexible schedule
- Food allowance
- Fuel card
- Hospitalization insurance
- Work from home
Schedule:

- Flexible hours
- Monday to Friday
Application Question(s):

- Will you now or in the future require sponsorship for employment visa status?
**Experience**:

- Salesforce: 5 years (required)
Work Remotely:

- Temporarily due to COVID-19

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