Tech Support Rep
il y a 1 mois
We’re looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.
- WHAT YOU WILL EXPERIENCE IN THIS POSITION:
In this position, you will get to:
- Answering questions of customers by telephone and in writing concerning technical queries, prices, delivery times, orders & tenders.
- Primary point of contact for troubleshooting installation issues & start-up assistance for thermostats.
- Heat loss calculation of piping and equipment’s.
- Electrical floor heating designs.
- Process technical offers to customers for the EMEAI market
- Offering technical & logístical support to the external Sales Engineers in their day to day job.
- Working closely together with our Customer Care & Inside Sales department.
- Maintaining quotations within the ERP/CRM-system.
- Concluding sales for smaller level quotes.
- Handling customer complaints related to technical matters
- Participate in marketing initiatives including sales trainings, product launches, and promotion campaigns.
- Project Management and engineering for some specialty customers.
- Lead Management of inquiries from the website for downloadable software and general inquiries.
- Refer RFQs coming from the website for standard products to correct avenue for quoting.
- Manage processes for software registration and support.
- Know your nVent counterparts and share business practices with them.
- User of ERP and CRM for capturing design quotes and contacts at end user accounts.
- Manage & create quotes from E-Commerce users for configured products.
- Capture contacts and comments when troubleshooting and start-up support are provided to end use customers.
- YOU HAVE:
- Hold a Bachelor or Master Degree (Electrical, Mechanical)
- Experience:
- Call Center phone system
- ERP/quote management system
- Competency in Microsoft Office and web based design software
- Proficiency in Architectural and/or Engineering drawings (process flow, electrical one lines, piping schematics)
- Ideally some experience working with channels and electrical distribution
- Skills:
- Ability to multi-task and juggle shifting priorities to satisfy customer requests
- Languages: advanced level of French, any other language is a plus (Dutch and/or English)
- Strong communication/interpersonal skills especially over the phone
- Technical aptitude for product knowledge
- Advanced Computer literacy: Microsoft Office Suite, AutoCAD, Bluebeam
- Problem solving under adverse time constraints
- This person should possess a “can do” attitude and be expected to learn product information quickly.
- Team player: have a positive and constructive impact on the team; professional attitude towards different positions working closely with within the operations organization
- Capability to follow standard work processes and help create them when needed
- WE HAVE:
- A dynamic global reach with diverse operations around the world that that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day
- We are a $2.5 billion, high-performance electrical company with a dedicated team of 9,500 people, across more than 80 global locations
- We have a robust portfolio of product brands dating back more than 100 years and including: nVent CADDY, ERICO, HOFFMAN, RAYCHEM, SCHROFF and TRACER
- Commitment to strengthen communities where our employees live and work
- We encourage and support the philanthropic activities of our employees worldwide
- Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money
- Core values that shape our culture and drive us to deliver the best for our employees and our customers. We’re known for being:
- Innovative & adaptable
- Dedicated to absolute integrity
- Focused on the customer first
- Respectful and team oriented
- Optimistic and energizing
- Accountable for performance
- Benefits to support the lives of our employees
LI-IP1
At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other’s authenticity because we understand that uniqueness sparks growth.
Nous avons d'autres emplois actuels liés à ce domaine que vous pouvez trouver ci-dessous
-
Tech Support Rep
il y a 1 semaine
Leuven, Flandre, Belgique nVent Temps pleinWe're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. WHAT YOU WILL EXPERIENCE IN THIS POSITION:In this position, you will get to:Answering questions of customers by telephone...
-
Account Management Inside Sales Rep
il y a 2 semaines
Leuven, Belgique Donaldson Temps pleinDonaldson is committed to solving the world’s most complex filtration challenges. Employing innovation and breakthrough solutions, we are advancing filtration for a cleaner world. We look for the best people to help us succeed, offering opportunities to learn, effect change, and make meaningful contributions at work and in our communities. This is a place...
-
Account Management Inside Sales Rep
il y a 1 semaine
Leuven, Belgique Donaldson Temps pleinDonaldson is committed to solving the world’s most complex filtration challenges. Employing innovation and breakthrough solutions, we are advancing filtration for a cleaner world. We look for the best people to help us succeed, offering opportunities to learn, effect change, and make meaningful contributions at work and in our communities. This is a place...
-
Green IT Support Role
il y a 3 semaines
Leuven, Belgique Sander and Partners Temps pleinAt Sander, we're on a mission to find a dedicated IT Support Engineer for a cherished partner in the sustainable retail sector based in Aarschot. Our partner aims to bring a touch of nature into everyday living, creating cozy spaces for families to enjoy year-round. IT Support Engineer | About the Company Join a progressive and expanding group that...
-
Green IT Support Role
il y a 1 semaine
Leuven, Flandre, Belgique Sander and Partners Temps pleinAt Sander, we're on a mission to find a dedicated IT Support Engineer for a cherished partner in the sustainable retail sector based in Aarschot. Our partner aims to bring a touch of nature into everyday living, creating cozy spaces for families to enjoy year-round.IT Support Engineer | About the CompanyJoin a progressive and expanding group that prioritizes...
-
IT Support
il y a 1 semaine
Leuven, Belgique Camco Technologies Temps plein**Camco strives to deliver the best fit and most cost-effective terminal automation project, while maintaining the highest quality standards.** *** *** **Function**: - We are seeking a friendly and knowledgeable First Line IT-Support professional to join our team at Camco Technologies. As part of our IT department, you will be responsible for providing...
-
Sales Support
il y a 2 semaines
Leuven, Belgique Inmanta Temps pleinInmanta is an exciting and innovative high-tech software company that builds automation solutions for telecom operators and service providers. We empower them to scale through 100% automation: delivering mission-critical services, for example 5G networks and cloud connectivity, within minutes, and maximizing operational efficiency. Join us to help drive this...
-
Team Lead in high-tech environment
il y a 1 semaine
Leuven, Flandre, Belgique imec Temps plein/Team Lead in high-tech environment Team Lead in high-tech environment Management - Leuven | Just now Are you passionate about leading and developing high-performing teams in a fast-paced operational setting? Do you thrive on inspiring individuals to overcome daily challenges and achieve outstanding results? If so, we have an exciting opportunity for...
-
Tech Talent
il y a 2 semaines
Leuven, Belgique Septentrio N.V. Temps pleinFor our Leuven offices, we are looking for highly qualified and motivated professionals like you. If you think you have what it takes to keep Septentrio firmly in Pole Position, get in touch. We need you for the position of Editor technical instruction videos DESCRIPTION OF THE PROJECT Septentrio is seeking an engineering intern to assist with...
-
Tech Talent
il y a 1 semaine
Leuven, Flandre, Belgique Septentrio N.V. Temps pleinFor our Leuven offices, we are looking for highly qualified and motivated professionals like you. If you think you have what it takes to keep Septentrio firmly in Pole Position, get in touch. We need you for the position of Editor technical instruction videos DESCRIPTION OF THE PROJECT Septentrio is seeking an engineering intern to assist with...
-
Technical Support Digital France
il y a 3 semaines
Leuven, Belgique GC Europe Temps plein**GC Corporation** was founded in 1921 in Japan and has developed itself into one of the most prominent companies in the development, production and distribution of a very wide range of dental products. Since 1972 GC Europe NV, our European Head Office is located at the Researchpark Haasrode in Leuven, Belgium. **GC Europe NV** supports and leads our...
-
Customer Service Representative
il y a 2 semaines
Leuven, Belgique Avient Temps pleinAvient Corporation (NYSE: AVNT) provides specialized and sustainable material solutions that transform customer challenges into opportunities, bringing new products to life for a better world. Examples include: - Unique technologies that improve the recyclability of products and enable recycled content to be incorporated, thus advancing a more circular...
-
Trade Marketing Executive Off Trade
il y a 1 semaine
Leuven, Belgique AB InBev Temps pleinSeniority Level: Entry level Talent Trade Marketing Executive The Trade Marketing Executive is responsible for all national activations in the off-trade channel. He/she will bridge both commercial objectives as Marketing objectives into perfect execution into the field. This position will need to plan, execute and follow-up on the effectiveness of the...
-
Trade Marketing Executive Off Trade
il y a 1 semaine
Leuven, Flandre, Belgique AB InBev Temps pleinSeniority Level: Entry levelTalentTrade Marketing ExecutiveThe Trade Marketing Executive is responsible for all national activations in the off-trade channel.He/she will bridge both commercial objectives as Marketing objectives into perfect execution into the field.This position will need to plan, execute and follow-up on the effectiveness of the...
-
Technical Support Digital France
il y a 1 semaine
Leuven, Flandre, Belgique GC Europe Temps pleinGC Corporation was founded in 1921 in Japan and has developed itself into one of the most prominent companies in the development, production and distribution of a very wide range of dental products. Since 1972 GC Europe NV, our European Head Office is located at the Researchpark Haasrode in Leuven, Belgium. GC Europe NV supports and leads our different sales...
-
Process & Support Assistant
il y a 3 semaines
Leuven, Belgique IMEC Inc. Temps pleinProcess & Support Assistant- Technicians - Leuven | Just now- You are responsible for the coordination and part-time operation of high-tech equipment in the cleanroom. Together with your colleagues you monitor the quality of the production steps and ensure that the targets for cycle time, quality, safety and volume are met.- What you will doYour...
-
Senior Executive Assistant
il y a 3 semaines
Leuven, Belgique Loctax Temps pleinHere at Loctax, we are looking to hire an experienced Belgian-based Senior Executive Assistant to join our growing business! **What is Loctax?** We are the first-ever B2B SaaS collaborative tax governance platform. By bringing together internal and external stakeholders, Loctax helps to achieve full control over tax risks, compliance, advisory projects,...
-
Customer & Business Support Professional
il y a 3 semaines
Leuven, Belgique IMEC Inc. Temps pleinCustomer & Business Support Professional- Admin and Office - Leuven | Just now- Initiate and manage the introduction of efficient and simple business and administrative processes.- What you will doImec IC-link is imec’s rapidly growing ASIC services division. We are helping customers to design chips and bring them to the prototype and the mass production...
-
Process & Support Assistant
il y a 1 semaine
Leuven, Flandre, Belgique IMEC Inc. Temps pleinProcess & Support Assistant- Technicians - Leuven | Just now- You are responsible for the coordination and part-time operation of high-tech equipment in the cleanroom. Together with your colleagues you monitor the quality of the production steps and ensure that the targets for cycle time, quality, safety and volume are met.- What you will doYour...
-
Application Solution Architect
Il y a 2 mois
Leuven, Belgique Juvo Temps plein**Location: Leuven, 50% remote** **JOB DESCRIPTION** You will be part of a task force who will be responsible for further continuous improvements, maintaining and provide support of this capability as a framework. **RESPONSIBILITIES** - Senior software engineer with technical design skills. - Document analysis and propose scalable secure design, Review...
