Delivery Employee

Il y a 3 mois


Machelen, Belgique Inchcape Temps plein

-Machelen
Sales
Toyota/Lexus

**Be the Face of Our New Delivery Center**

Are you passionate about cars and delivering exceptional customer service? We are looking for a dedicated specialist to join our team at the new delivery center in Machelen, where you will ensure top-tier customer experience in Dutch, French, and English.

**About the Role**:
As our new Delivery Employee, you will be the primary point of contact for customers at our brand-new delivery center. Your mission is to provide clients with all the information they need about their new vehicles and answer their questions with enthusiasm.

Your tasks include:

- Escorting customers to the delivery area and giving a detailed walkthrough of the vehicle’s features and options.
- Overseeing the administrative closure of client files, ensuring strict adherence to established processes.
- Closely monitoring and managing vehicle dossiers to ensure timely updates and resolution.
- Coordinating and initiating vehicle preparations before delivery, ensuring a smooth and efficient handover process.
- Acting as the primary contact for customers, providing comprehensive administrative details regarding their vehicles.
- Celebrating customer purchases and encouraging them to participate in feedback surveys.
- Serving as the liaison between customers and the service department to address any questions or concerns.
- Managing on-site vehicle deliveries, performing thorough car checks to ensure readiness.
- Promptly uploading all delivery-related documentation into the system.

**Who are you?**
We are seeking a dynamic individual who prioritizes delivering an exceptional customer experience. Here's what we value:

- Experience in a customer-focused role.
- A strong interest in or knowledge of cars and their features.
- Fluency in both Dutch and French, with a good command of English.
- A team player who can also work independently when needed.
- Outstanding communication and sales skills.
- Adaptable, dynamic, and able to thrive in a fast-paced environment.
- A proactive problem-solver with a hands-on approach.
- Initiative-driven with the ability to manage tasks efficiently.
- Flexibility to juggle multiple responsibilities effectively.

**What do we offer?**
At our new delivery center, we offer a dynamic and varied role within a passionate team. You’ll have the chance to develop your skills further and grow alongside our company. We believe in fostering a positive work environment where hard work and enjoyment go hand in hand.
Benefits include:

- Company car with fuel card
- Insurance coverage
- Meal and eco vouchers
- 26 vacation days

**Your Talent Acquisition Partner**: Laurine Akwesi

All qualified applicants will be considered for employment regardless of race, colour, religion, gender, sexual orientation, gender identity, national origin or disability.

**APPLICATION PROCESS**:
**2. Tell us a bit more**:
If we think there’s a possible match, you’ll have an initial contact with our Talent Acquisition partner by phone or video call. We’ll get to know each other a bit better and see if there’s a spark between us.

**3. Tell us everything**:
There is definitely a spark. Time to meet your potential future manager for a more in-depth interview. We’ll discuss your skills, experience and drive. It’s also your chance to ask everything you want to know about us.

**4. Final check**:
Welcoming people to our community means a lot to us. That’s why we often do additional checks. Like a personality test, a business case presentation, a reference check or a one-day job trial.

**5. Contract**:
If we both feel you’re a good fit, you’ll get a formal job offer from us. If you accept, you get to sign, celebrate and discuss your start date.


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