Clinical Product Specialist for EMEA
il y a 5 jours
O&M Halyard EMEA, a leading global healthcare services company, is seeking a skilled Clinical Product Specialist to accelerate the growth of new business and deliver clinical in-service to current customers in Belgium.
Job OverviewThe successful candidate will join a market-leading company with a strong brand in the healthcare sector, boasting a wide product portfolio of Medical Supplies with an international presence. This role requires significant travelling to assigned hospitals in the area, working closely with the account management team, manufacturing plant, tender, supply chain, and customer service teams.
Key Responsibilities- Coordinate and implement clinical evaluations for surgical, CPT, and sterilization in close collaboration with the responsible account manager to support new business conversions.
- Develop clinical content for custom procedural trays (CPT) for new business opportunities and manage updates of existing CPTs if required.
- Update content of existing CPTs to help in-service existing customers, capture customer feedback during quarterly review meetings, and communicate improvements or changes to the HYH portfolio proactively.
- Cooperate with CPT tray builders to address and solve issues with HYH or 3rd-party components, validate solutions, and communicate them to customers.
- Train new customers on the adequate usage of our products to accelerate new business implementations.
- Set up clinical workshops/lessons to educate customers about clinical issues and best practices related to HYH products, increasing customer loyalty.
- Perform ORUR (Operating Room Utilisation Review) and SPUR (sterilization packaging utilisation review) to help customers identify savings and improve efficiency in the OR and CSSD, enhancing the competitiveness of the HYH offering.
- Gather competitive information and provide insight on new clinical trends to the sales and marketing team.
- Exchange best practices with Clinical Product Specialists in other EMEA regions.
- Support the tender team in quoting for large CPT tenders with clinical questions.
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