CRM Technical Consultant: Dynamics 365
il y a 17 heures
Are you interested in driving efficiency and innovation through automation? Through the utilization of data and enhancement of customer experience, we assist organizations in transforming and realizing their full potential. At Digital Services, Orange Business's new division, we lead digital transformation in Cloud, Customer Experience, Digital Workspace, and Data & AI.
Our expertise in Microsoft Dynamics and the Power Platform has enabled us to successfully deliver impactful projects for renowned clients. Here are some current examples of projects we are leading at the customer side:
- For Ministry of Foreign Affairs, we are developing a management solution for Belgian citizen evacuation.
- For Tourism of Wallonia, we are creating a digital platform to regulate and promote local tourism.
- For Luxair we are building a comprehensive passenger experience system to enhance customer satisfaction and market growth.
We are expanding rapidly across Europe and seeking a CRM Dynamics Technical Consultant to join a highly motivated team of 19 members.
Your key areas of responsibility as a CRM Dynamics Technical Consultant:
- Developing business solutions: using C# and ASP. Net, HTLM, JavaScript.
- Configuring and customizing: the CRM software to align with business processes, developing custom modules, workflows, and reports.
- Integration of the CRM system: with other business applications and systems to ensure seamless data flow and process automation.
- Stakeholder Communication: communicate with different stakeholders such as clients and project managers to ensure project goals are met and issues are resolved promptly.
Your technical expertise:
- CRM or Dynamics 365 implementation with knowledge of: Sales, Customer Service, Marketing, Field Service (at least one of the modules).
- Prior experience with integrations such as Power Platform and Dynamics 365 app with a third-party solution
- Expertise with the Out of the Box applications like Customer Service, Sales, Customers Insight or Power Portal is valued.
- Knowledge of methodologies and best practices: Agile, FastTrack, Success by Design is recommended.
- A nice to have is experience with an Azure cloud solution: Data Factory, Data Lake and Web API
Your interests & soft skills:
- Digital Transformation and Microsoft Dynamics Solutions
- Proactive mindset and problem solving to reach out to the expected result.
- Being able to translate technical subjects to make it understandable for technical and non-technical audience
- Good interpersonal skills while interacting with customers and other consultants.
- You are a true team player, and you value collaboration to succeed.
- Strong communication and presentation skills in French or Dutch and fluent English
What we offer you:
- A community of experts - as Digital Natives, we put innovation at the heart of our expertise
- A team you can rely on to help you grow, where expertise is shared with a positive mindset.
- Career growth possibilities towards roles such as Platform expert, Solution Architect or Squad Lead.
- We may work with tomorrow’s technology, but at our core we are a people-oriented organization, and we are proud to have our Great Place to Work certification
- An open and inclusive culture, that enables us to reach our full potential.
- Hybrid ways of working and modern & collaborative office in Brussels
- Compelling advantages include a yearly bonus scheme, flexible mobility budget with the possibility for either a housing budget, company car or soft mobility budget and representation and expense allowance.
Your application and next steps:
We screen applications on an ongoing basis We aim to conduct interviews as soon as we receive your application. Interested but feel that you don´t match the criteria 100%? We encourage you to apply anyway
-
DevOps Engineer for EU Data Act project
il y a 3 semaines
Evere, Brussels, Belgique USG Professionals Temps pleinUSG Professionals focuses on project sourcing, interim management, and recruitment & selection, within the expertise areas of ICT, HR, Legal, Finance, Facility, Engineering, and Science.As a company, we choose an authentic and inclusive approach where you, as a professional, have the space to take ownership and feel comfortable and happy in your job.We aim...
-
PMO & Orchestration Support Role
il y a 3 semaines
Evere, Brussels, Belgique USG Professionals Temps pleinUSG Professionals focuses on project sourcing, interim management, and recruitment & selection, within the expertise areas of ICT, HR, Legal, Finance, Facility, Engineering, and Science.As a company, we choose an authentic and inclusive approach where you, as a professional, have the space to take ownership and feel comfortable and happy in your job.We aim...
-
CRM Technical Product Lead
il y a 7 jours
Evere, Belgique Toyota Motor Europe Temps pleinCompany Information: Based in Brussels, Belgium, and staffed by 2.700 people and more than 60 nationalities, Toyota Motor Europe (TME) handles the wholesale marketing of Toyota and Lexus vehicles, parts & accessories, and manages Toyota’s European R&D, manufacturing and engineering operations. For Toyota, Quality is a way of life. Nothing is so good that...
-
Customer Technical Support
il y a 1 semaine
Evere, Belgique Efficy CRM Temps plein**L1 Customer Support (M/F/X) - Brussels, Belgium** Vous êtes analytique, technique, et vous avez l'esprit d'équipe ? Vous avez un excellent sens du contact client et aimez trouver la solution à un problème ? Alors vous êtes le support client L1 que nous recherchons ! Au sein du département support (Customer expérience ?) de l'entreprise, vous...
-
CRM Senior Business Analyst
Il y a 7 mois
Evere, Belgique Orange Business Temps plein**The team, position & mission**: As an expert, we offer you the opportunity to join a recognized company in the data and digital fields and to work on ambitious projects for the largest companies on the Belgian and international markets. You have a wide knowledge of the CRM domain: Sales, Marketing, Customer Services, Field Services, Customer Data...
-
Solution Architect
Il y a 7 mois
Evere, Belgique USG Professionals Temps plein**Omschrijving**: **Topic/content** Able to define a technical roadmap and solution architecture for the evolution of Dynamics CRM as part of an omnichannel customer strategy Define integration between our systems, authentication systems and data/reporting systems Identify and communicate with key stakeholders in the organisation (Operations, system...
-
CRM Manager
Il y a 7 mois
Evere, Belgique Decathlon Belgium Temps pleinDecathlon transitioned into a marketplace in 13 European countries two years ago. As we continually progress and professionalize, we are in need of a CRM Manager to support our growth. The CRM manager will be responsible for the implementation and monitoring of the CRM (Customer Relationship Management) tool. Choosing the CRM platform Proposing a...
-
Full Stack Developer
il y a 1 jour
Evere, Belgique Efficy CRM Temps pleinAre you driven by deadlines and high demands of our customers? Are you analytical, a full stack developer, as well as a team player? Then you are the JavaScript Developer we are looking for! Within the company’s project department and under the responsibility of a Project Manager, you will be working with your team on multiple interesting projects at the...
-
Business Process Solutions Consultant
Il y a 7 mois
Evere, Belgique Orange Business Temps plein**The team, position & mission**: As a member of the Business Process team, you will be working on business & functional analysis missions. **Your key areas of responsibility as a Business Process Consultant**: - Understanding the goals and expectations of the customers and contribute in providing user-friendly solutions for their needs. - Challenge the...
-
Faction Lead Business Process Applications
Il y a 7 mois
Evere, Belgique Orange Temps plein**The team, position & mission**: **Your key areas of responsibility as Faction Lead Business Process Applications**: - Mentoring and managing a team of about 10-15 consultants. - Building a team spirit by organizing team activities, proactive individual follow-up and other ad hoc activities. - Fostering a positive team culture that encourages creativity,...
-
Faction Lead Business Process Applications
Il y a 7 mois
Evere, Belgique Orange Business Temps plein**The team, position & mission**: **Your key areas of responsibility as Faction Lead Business Process Applications**: - Mentoring and managing a team of about 10-15 consultants. - Building a team spirit by organizing team activities, proactive individual follow-up and other ad hoc activities. - Fostering a positive team culture that encourages creativity,...
-
Junior Technical Onboarding
Il y a 3 mois
Evere, Belgique Decathlon HQ Belgium Temps plein**Responsibilities**: - Technical OnboardingOnboarding guidance: Lead partners through the entire integration process on the Decathlon Marketplace, ensuring they can list their products smoothly and effectively.- - Technical support: Provide expert technical assistance on integrating partner systems (e.g., via APIs, data management tools) and resolving any...
-
Scrum Master
il y a 4 jours
Evere, Belgique USG Professionals Temps plein**Omschrijving**: CRM team is focused on managing relationships and interactions with customers and potential customers. We are looking for someone who will work as a Scrum master in CRM team using Microsoft Dynamics 365 software. Coordinate sprints, retrospective meetings and daily stand-ups Coach team members in Agile frameworks Facilitate internal...
-
Data Protection Security Consultant
Il y a 7 mois
Evere, Belgique Orange Business Temps plein**The team, position & mission**: We are looking for a Senior Security Consultant to reinforce our security team. As a Security Consultant, you use your practical knowledge on information security to help our client to implement security processes & tools. One of your key domains of expertise is Data Anonymisation, Encryption and Key Management. **Your key...
-
Data Protection Security Consultant
Il y a 6 mois
Evere, Belgique Orange Temps plein**The team, position & mission**: **We are looking for a Senior Security Consultant to reinforce our security team. As a Security Consultant, you use your practical knowledge on information security to help our client to implement security processes & tools. One of your key domains of expertise is Data Anonymisation, Encryption and Key Management. **Your key...
-
Project Manager
il y a 7 jours
Evere, Belgique Efficy Temps pleinAs the leading provider of CRM and Digital Marketing solutions in Europe, our goal is to enable and _simplify_ the workloads of our many global clients every day. Efficy is now looking for a Project Manager to negotiate the global vision and profitability study of the project with the customer, writing the functional specifications and find technical...
-
Customer Engagement Consultant
Il y a 7 mois
Evere, Belgique Orange Temps plein**The team, position & mission**: **As a consultant in the Customer Engagement practice at Orange Business Digital Services, you'll play a pivotal role in guiding organizations through their digital transformation journey. Our focus is on transitioning businesses from product-centric to customer-centric digital experiences, leveraging cutting-edge...
-
Customer Engagement Consultant
Il y a 7 mois
Evere, Belgique Orange Business Temps plein**The team, position & mission**: As a consultant in the Customer Engagement practice at Orange Business Digital Services, you'll play a pivotal role in guiding organizations through their digital transformation journey. Our focus is on transitioning businesses from product-centric to customer-centric digital experiences, leveraging cutting-edge...
-
IT Security Project Manager
Il y a 4 mois
Evere, Belgique KompiTech IT Services Temps pleinWe are looking for a IT Security Project Manager to support at a customer site in Evere. Your role will involve supporting project teams and engineers in executing the various projects outlined in our roadmap. Additionally, you will develop and refine processes for the effective rollout of our security solutions across our European affiliates. Regular...
-
Webmaster - Community Manager (Niveau C)
Il y a 7 mois
Evere, Belgique Federale Politie Temps pleinStudieniveau- Hoger secundair - Graad- Assistent- Plaats van tewerkstelling- PZ POLBRUNO - S. Hoedemaekerssquare 9, 1140 Evere- Uiterste inschrijvingsdatum- 26.04.24- Referentienummer- 111108/S6T**Jobomschrijving**: **Bestaansreden van de functie**: In samenwerking met zijn/haar collega's van de Cel Communicatie en overeenkomstig de strategie van de Zone,...
-
Technical Training Project Leader
il y a 3 jours
Evere, Belgique Toyota Motor Europe Temps pleinCompany Information: Based in Brussels, Belgium, and staffed by 2.700 people and more than 60 nationalities, Toyota Motor Europe (TME) handles the wholesale marketing of Toyota and Lexus vehicles, parts & accessories, and manages Toyota’s European R&D, manufacturing and engineering operations. For Toyota, Quality is a way of life. Nothing is so good that...
-
After-sales Service Employee
Il y a 5 mois
Evere, Belgique Start People Brussels GT Temps pleinDescriptionYou are responsible for performing administrative tasks for Reverse Logistics and Service, creating return references, collecting packages and product support.Main Duties ans responsabilities :Create return referencesPrepare credit notesManaging the RM stockOrder Exchange unitsPhysical handling of undelivered repairsCreating tracking numbers via...