Customer Excellence Representative

Orange is the next generation telecom operator on the Belgian and Luxembourgish market and digital transformation is one of our strategic priorities. To carry this out, we are continuously investing in our talents to log into all of tomorrow's challenges. Would you like to help us make a difference for Orange Belgium's customer experience? Then you...

Customer Service Representative - appels entrantsTravaillez comme Customer Service Representative pour le projet spécifique HBOMAX. Vous serez responsable de l'activation des comptes, de l'assistance aux clients et de la réponse à leurs questions sur la programmation et les options disponibles.Profil recherché :Diplôme A2 requis- Excellentes aptitudes...

Een prominente speler op de Belgische telecommunicatiemarkt biedt residentiële klanten een scala aan diensten, waaronder prepaid mobiele opties, abonnementen en diverse innovatieve telecomservices. Met een klantenbestand van meer dan 3 miljoen in België en Luxemburg en voortdurende investeringen in een eersteklas mobiel netwerk, is klanttevredenheid van...

Ready to make digital transformation happen in our B2B Department? Of course, you know Orange as a real challenger in Telecom and ICT Solutions. But what you might not know yet, is that we are continuously investing in excellent Delivery for our B2B clients. This way, we can log into all of tomorrow's challenges. Maybe your talent could speed up our...

Omschrijving: Voor onze klant Orange in Evere gaan we op zoek naar een enthousiaste Back office Techical Representative B2C. Misschien ben jij wel het vakkundige profiel waar wij momenteel naar op zoek zijnAls CSR Back Office Technical Mobile bestaat je takenpakket uit het volgende: Je assisteert klanten en eerstelijns contactcenters bij technische vragen om...

Part of INEOS, INOVYN is Europe's leading producer of vinyls and in the top three worldwide. With an annual turnover of €3.1 billion, INOVYN has circa 4,200 employees and chemical manufacturing, sales and marketing operations in 8 countries across Europe.INOVYN's portfolio consists of an extensive range of class-leading products arranged across General...

Main role purpose:The post holder places customer orders and manages enquiries in an accurate and timely manner to deliver excellent service and ensure customer needs are met on time in full.Key responsibilities & accountabilities: Ensure enhanced customer service across a defined customer portfolio. Process customer orders from 'order to invoice' in SAP....

Job DescriptionOrange is a leading player in the telecom market and is on a growth trajectory. To continue this success, we are looking for motivated bilingual customer service representatives (m/f/x) to join the Provisioning department Cable team. This team is responsible for all actions required for the activation of mobile services. Customer satisfaction...

HOE ZIET JE DAGINDELING ER UIT ?- Je werkt zelfstandig.- Je beantwoordt de telefoon in zowel het Nederlands als in het Frans. Daarnaast behandel je ook vragen per mail, dit zowel in het Nederlands, Frans als Engels.- Je helpt klanten met hun 'how-to' vragen. Daarnaast identificeer en reproduceer je zelfstandig problemen en maak je hiervoor een ticket aan,...

Description:Our client, a family-friendly player in the pharmaceutical sector, specialized in homeopathy, is looking for a dedicated Customer Service Representative/Administrative Assistant. You will be the continuous telephone link between the pharmacist-customer and our establishment, under the supervision of the manager or their...

Job descriptionHey there Ready to take on an exciting challenge? I've got a fantastic opportunity that you won't want to miss. We're on the lookout for a dynamic Customer Lifecycle Manager to join our team on a 6-month journey. If you're passionate about customer strategy, love to dive into campaign development, and thrive in a collaborative environment,...

Team/department overview:Customer Engagement Marketing (CEM) is a key focus within Sales and Marketing & CX department. Our goal is to enhance customer engagement, boost conversion rates, and streamline customer acquisition costs by tailoring two-way communications across all platforms following a predefined customer journey blueprint. We collaborate with...

As a Customer Success Manager, you are dedicated to ensure that customers not only use the product and services offered by WHISE effectively but also achieve their desired outcomes, fostering long-term satisfaction and loyalty. You smoothly onboard new customers on the platform, you closely follow-up and monitor the customer's installation and provide...

Functieomschrijving As a Customer Support Analyst , you will be the key point between the end-users and WHISE. We count on you to give our customers and partners the best support experience they have ever had. None of your work days will be the same, guarantee Your main responsibilities will include: Serve as the primary contact of our customers and...

As a Customer Support Analyst, you will be the key point between the end-users and WHISE. We count on you to give our customers and partners the best support experience they have ever had. None of your work days will be the same, guaranteeYour main responsibilities will include: Identify and reproduce problems independently and create a ticket for this, in...

Omschrijving: Voor onze klant Orange in Evere gaan we op zoek naar een enthousiaste Back office Techical Representative - Cable. Misschien ben jij wel het vakkundige profiel waar wij momenteel naar op zoek zijnAls CSR Back Office Technical Cable bestaat je takenpakket uit het volgende: Je assisteert klanten en eerstelijns contactcenters bij technische vragen...

We're more than just an international sports retailer with 2080 stores in 56 countries. At Decathlon, we're all about helping you dive into the world of sports, no matter who you are. Our team is fueled by passion and positivity, always striving to innovate and improve. What makes us stand out? Unlike other retailers, we have our own in-house brands, with...

**Description**:Vos tâches en tant qu'expert en facturation back-office au sein de notre département de service à la clientèle:- Analyser, envoyer et suivre les tickets d'escalade, les lettres écrites et les courriels concernant les problèmes de facturation, en collaboration avec les équipes de deuxième et troisième niveau (internes ou externes).-...

The team, position & mission:As an expert, we invite you to join a well-known company in the data and digital sectors and engage in exciting projects for top companies in Belgian and international markets.You possess extensive knowledge of the CRM domain, covering Sales, Marketing, Customer Services, Field Services, and Customer Data Management. Your role...

Added 12/06/202- World leading industrial company Challenging position in Supply ChainAbout Our Client:Our client is a world leading company in the industrial sector that serves more than 2 million industrial customers worldwide, from artisans to large companies in sectors as diverse as food and beverage, steel production, energy, chemicals, automotive,...