Internal Sales
Il y a 7 mois
**Internal Client Advisor - Brussel**
Spreekt de eventsector je aan en hou je van een aangename en motiverende werksfeer? Dan ben je de
geknipte persoon om ons team te versterken
Options bestaat sinds 1981 en is gespecialiseerd in het verhuren van eventmateriaal. Onze familiegeest komt
tot uiting in de sterke solidariteit tussen onze medewerkers. Wij werken in teamverband, op basis van
vertrouwen en dienstvaardigheid. Onze managers staan dicht bij hun teams en doen hun uiterste best om
iedereen professioneel tot ontplooiing te laten komen. De inzet van onze medewerkers wordt gewaardeerd
door de klanten, die ons steeds talrijker hun vertrouwen schenken.
Voor onze vestiging in Brussel zoeken wij een ‘Internal Client Advisor’ (m/v/x).
**Onder leiding van de commercieel verantwoordelijke krijg je volgende taken toevertrouwd**:
- Je klantenbestand onderhouden, adviseren, binden en uitbouwen
- Je kennis van tafelkunst, de enscenering van een event en nieuwe markttrends delen met de klant
- De behoeften van de klanten identificeren en generieke of klant specifieke oplossingen aanreiken
- Spontaan alternatieven voorstellen indien een product niet beschikbaar is
- Invoeren en opvolgen van offertes en bestellingen (aanmaak en follow-up van dossiers,
reserveringen, bestellingen, relances)
- De logistiek van de prestaties coördineren in samenspraak met de collega’s van de exploitatie en de
planning
- Klantgegevens up to date houden en klachten of mogelijke geschillen behandelen
- De bezoeken aan de showroom begeleiden
- Klanten met dalende omzet en/of slapende klanten opnieuw contacteren en reactiveren
**Profiel**
- Je hebt een commercieel gericht bachelor diploma (marketing, communicatie, events)
- Je bent Nederlandstalig met een zeer goede kennis van het Frans (Engels is een pluspunt)
- Een eerste commerciële ervaring of vertrouwdheid met de eventsector is een extra troef
- Je hebt commerciële feeling
- Je bent klant
- en relatiegericht en vlot aan de telefoon.
- Je bent dynamisch en proactief in je relaties met de klant en neemt initiatief
- Je bent stipt en georganiseerd en hebt oog voor detail in je dossiers
- Je bent luisterbereid waardoor je een duurzame vertrouwensband met de klanten opbouwt
- Je kunt zowel autonoom als in teamverband werken
- Je bent polyvalent en aarzelt niet om je collega’s te ondersteunen waar nodig
- Je bent bij de pinken, resultaatgericht en stressbestendig
**Aanbod**
Een boeiende job in een dynamische en veranderende organisatie
- Een voltijds contract van onbepaalde duur met flexibel uurrooster
- Een aantrekkelijk loon met extralegale voordelen
- Een integratietraject om je onthaal en inschakeling in onze teams te vergemakkelijken
- Een werkplek in Brussel, ideaal gelegen op wandelafstand van het station Vorst-Zuid
- Een lichtrijke en aangename werkomgeving, een leuke werksfeer en een team van sympathieke collega’s
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