International IT Customer Success Consultant Leuven
Il y a 7 mois
Help us accelerate scientific progress. This is the mission of Atmire. As a highly skilled team, we implement portals that make **the world's knowledge available to everyone**. Our solutions are based on the free open source software DSpace, a community-led platform for which we are one of the major open source contributors.
Take the COVID-19 crisis as an example. Thanks to the DSpace software and Atmire services, the World Health Organisation makes COVID-19 resources available to the world in their DSpace installation, named "IRIS". Millions of resources are downloaded from this site alone, every month. And this is just one of Atmire's clients.
Soare you ready to **make a difference**?
We are currently looking for a full time **Customer Success Consultant** to join our Belgian team in Leuven.
**Your role as a Customer Success Consultant**:
As a Customer Success Consultant **you’ll be a driving force** in Atmire’s Open Repository and DSpace Express services. After your colleagues of Sales have closed a new deal, you’ll be responsible for onboarding the new clients and the operational support that follows it. Here are some of your **exciting responsibilities**:
- Onboard new clients on the Atmire Open Repository and DSpace Express services
- Work closely with Tech staff to facilitate smooth data migration
- Engage with the client's stakeholders on aesthetic and user experience integration
- Manage the issue tracker system
- Analyse client support request and handling them in a timely manner
As a Customer Success Consultant you’ll be working as part of a flexible team in an **engaging international environment** and assist our clients according to and assist according to **Atmire values**.
**What do we expect from you as a Customer Success Consultant?**
- **Bachelor’s or master’s degree** in Marketing/Business/Communication **or equivalent through experience**:
- At least 2 years of professional experience relevant to the role
- **IT minded**:
- Resourcefulness and troubleshooting aptitude
- **Fluent in professional English**, both written and spoken
- _Professional fluency in additional languages is a plus_
- Team player, can-do mentality, flexible
- **Strong communication skills**:
- Able to work independently
- Experience with web based technology is a major plus
**What can we offer you as a future Customer Success Consultant?**
We are offering you a **full-time job** in an open, fast growing and international environment as a Customer Success Consultant, with numerous **creative challenges**, interesting salary and benefits package (including company car option).
From day one you will be **guided professionally** in a company where we believe and invest in the personal growth of all employees. You will get an extensive training program during your onboarding and receive continuous coaching.
The **hours** will be **flexible** with **remote options**.
You’ll belong to a stable organisation that **helps accelerate global scientific progress**, is attentive to the **well-being of its employees** and where Equality, Diversity and Inclusion are at the heart of everything we do. Our continued **dedication to social justice and equality** of opportunity is embodied in our commitments and principles.
**Job Types**: Full-time, Permanent contract
**Benefits**:
- Commuter assistance
- Company car
- Company classes
- Company computer
- Company events
- Eco vouchers
- Food allowance
- Fuel card
- Hospitalization insurance
- Internet reimbursement
- Professional development assistance
- Retirement plan
- Work from home
Schedule:
- Day shift
- Monday to Friday
**Language**:
- English (required)
License/Certification:
- Belgium work permit / eligible to work in Belgium (required)
Work Location: In person
-
Customer Success Consultant Leuven
Il y a 7 mois
Leuven, Belgique Atmire Temps plein**Why Join the Atmire Team?**: Help us accelerate scientific progress. This is the mission of Atmire. As a highly skilled team, we implement portals that make **the world's knowledge available to everyone**. Our solutions are based on the free open source software DSpace, a community-led platform for which we are one of the major open source...
-
Customer Success Manager
Il y a 7 mois
Leuven, Belgique Eezee-IT Temps plein**Join Our Journey: Transforming Businesses and Careers with Eezee-IT** As a gold partner and a top 5 Odoo implementer in Belgium, with a solid standing on the global stage, our journey is about more than just software. It's about creating impactful solutions that drive progress, powered by a team that’s diverse, dynamic, and deeply invested in our...
-
Customer Success Manager
il y a 6 jours
Leuven, Belgique Bringme Temps pleinVacatureomschrijving Onze virtuele receptionist en digitale conciërge veroveren de markt in snel tempo. Hiervoor zoeken we een Customer Success Manager die onze kersverse klanten onboard, instaat voor het coördineren van de installaties en opvangen van onvoorziene problemen. Deze functie is voor jou een geweldige gelegenheid om je communicatieve en...
-
Customer Success Medewerker
Il y a 7 mois
Leuven, Belgique Robert Half Belgium Temps pleinRobert Half is momenteel op zoek naar een **Customer Success Medewerker** voor een voltijdse positie in een dynamische scale-up. Robert Half is momenteel op zoek naar een **Customer Success Medewerker** voor een voltijdse positie in een dynamische scale-up. Het bedrijf is gevestigd in regio **Leuven**. De **verantwoordelijkheden** van deze functie als...
-
Eu Senior Customer Success Manager
il y a 1 mois
Leuven, Belgique Luzmo Temps plein**Who we are**: **What this job will offer**: - A wide variety of responsibilities, ranging from working together with clients to resolving their technical issues and creating a knowledge base. - In a dynamic scale-up environment, you will get the opportunity to rapidly grow both your technical and interpersonal skills and learn from your entrepreneurial...
-
Sales & Customer Success Lead
Il y a 3 mois
Leuven, Belgique Prezly Temps pleinAt **Prezly**, “Customer Love” is more than just a phrase - it’s our core value. We’re a bootstrapped company, so our customers (new and long-term) are the lifeblood of our business, and their success is at the heart of everything we do. That’s why we’re looking for a dynamic, results-driven **Sales & Customer Success Lead** to join our team and...
-
Customer Success Medewerker
Il y a 7 mois
Leuven, Belgique Robert Half Belgium Temps pleinRobert Half is momenteel op zoek naar een **Customer Success Medewerker** (M/V/X) voor een voltijdse positie in een dynamische scale-up. Robert Half is momenteel op zoek naar een **Customer Success Medewerker** (M/V/X) voor een voltijdse positie in een dynamische scale-up. Het bedrijf is gevestigd in regio **Leuven**. **De verantwoordelijkheden van deze...
-
Customer Success Manager
Il y a 2 mois
Leuven, Belgique Bringme Temps plein**✔ Oplossingsgericht ✔ Sterke organisator ✔ Nauwkeurig** - Bringme is een dynamisch en innovatief HaaS & SaaS-bedrijf dat opereert op het snijvlak van technologie en groei. We zijn er trots op de drijvende kracht te zijn achter een toonaangevende technologiebedrijf, met ambitieuze plannen. Als marketinggerichte organisatie erkennen we de centrale rol...
-
Cloud Management
il y a 7 jours
Leuven, Belgique ITQ Consultancy bvba Temps pleinA passionate Automation consultant To help our customers automate their IT environments, ITQ is looking for a passionate Automation Consultant, for its branch office in Leuven, Belgium. **Job Types**: Full-time, Permanent contract **Benefits**: - Company car - Company computer - Company phone - Eco vouchers - Fuel card - Hospitalization insurance -...
-
Medical Customer Success Manager
Il y a 7 mois
Leuven, Belgique Materialise Temps pleinMedical Customer Success Manager **LEUVEN, BELGIUM** **SALES & BUSINESS DEVELOPMENT** **HYBRID** **FULL-TIME** - Materialise is on the lookout for a Customer Success Manager to join our medical sales team. In this role, you'll be the go-to person for customers from hospitals and academia, making sure they get the most out of Materialise medical software...
-
Vacature - Customer Success Specialist- Saas
Il y a 4 mois
Leuven, Belgique Roucoucou Temps plein**Vacature - Customer Success Specialist - SaaS Ticketingplatform - Cultuursector - Leuven** - Het concert van Nick Cave gaat in verkoop. Duizenden fans willen een ticket kopen en de organisatoren houden hun hart vast. Tien minuten later is de verkoop achter de rug en is de zaal uitverkocht, alles is prima verlopen. Het customer success team van onze klant...
-
Expert Customer Success
il y a 1 mois
Leuven, Belgique NielsenIQ Temps pleinThe Tech & Durables Customer Success team at NIQ acts as a strategic partner to our clients, driving change for faster reaction to changing market requirement. Our team consists of experts in several industries, like Consumer Electronics, Domestic Appliances, IT, Telecom Our T&D Customer Success team in Belgium is looking for a proactive and motivated...
-
Customer Success Manager
Il y a 7 mois
Leuven, Belgique GfK Temps pleinCountry Belgium Job Family Customer Success Management We show the world what people want. Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has...
-
Vacature - Customer Success/ticketing Expert - Saas
Il y a 7 mois
Leuven, Belgique Roucoucou Temps plein**Vacature - Customer Success/Ticketing Expert - SaaS Ticketingplatform - Cultuursector - Leuven** - Het concert van Nick Cave gaat in verkoop. Duizenden fans willen een ticket kopen en de organisatoren houden hun hart vast. Tien minuten later is de verkoop achter de rug en is de zaal uitverkocht, alles is prima verlopen. Het customer success team van onze...
-
Customer Success Manager
Il y a 7 mois
Leuven, Belgique Phished Temps plein**✔ Oplossingsgericht ✔ Sterke organisator ✔ Nauwkeurig** Phished is een snelgroeiende tech scale-up die organisaties helpt bij het verbeteren van hun cybersecurity. Aan de hand van een uniek, volledig geautomatiseerd trainingsplatform worden medewerkers opgeleid om echte cyberaanvallen te herkennen en er op een correcte wijze mee om te springen. Zo...
-
Vacature - Customer Success/ticketing Expert - Saas
Il y a 7 mois
Leuven, Belgique Roucoucou Temps plein**Vacature - Customer Success/Ticketing Expert - SaaS Ticketingplatform - Cultuursector - Leuven** - Het concert van Nick Cave gaat in verkoop. Duizenden fans willen een ticket kopen en de organisatoren houden hun hart vast. Tien minuten later is de verkoop achter de rug en is de zaal uitverkocht, alles is prima verlopen. Het customer success team van onze...
-
International IT Project Manager Leuven Atmire
il y a 2 semaines
Leuven, Belgique Atmire Temps pleinWe're looking for a IT Project Manager who's fluent in English and Dutch to join our team at Leuven, Belgium. **Your role as an IT Project Manager**: As IT Project Manager you will be trusted with your own client portfolio, be it national and/or international. Your level of autonomy and responsibility within the different projects will depend on your...
-
International IT Project Manager Leuven
il y a 2 semaines
Leuven, Belgique Atmire Temps pleinHelp us accelerate scientific progress. This is the mission of Atmire. As a highly skilled team, we implement portals that make **the world's knowledge available to everyone**. Our solutions are based on the free open source software DSpace, a community-led platform for which we are one of the major open source contributors. Take the COVID-19 crisis as an...
-
Strategic Customer Success Manager
Il y a 2 mois
Leuven, Belgique Proemion Temps pleinDescription As a TrendMiner Strategic Customer Success Manager (SCSM), you are responsible for the adoption and retention of a specific portfolio of accounts in different verticals. You interact and build relationships with customers to ensure they are plugged into all resources TrendMiner has to offer, such as customer training, on-site support services,...
-
Customer Service Representative
Il y a 7 mois
Leuven, Belgique 3D Systems Leuven Temps plein**ABOUT 3D SYSTEMS LEUVEN** 3D Systems Leuven is a dynamic and leading enterprise, specialized in 3D Printing of metal components. 3D Systems Leuven is not only a technology developer but also a technology user (production company). This makes us a strong innovation partner for clients in the industrial, medical and dental sector. With this technology, we...
