Customer Service Representative
il y a 3 semaines
**Description**:
This is a Temporary Assignment for Summer Students only (July, August, or September)
**Airport Operations**
The Airport Operations department keeps operations at our airports running smoothly through planning, organization and supervision.
Please submit resume/CV in English
**Job Overview and Responsibilities**
- Staffing the ticket counter, boarding gates and baggage service areas of the airport (Duties may include check-in, ticketing, gates, baggage service and operations)
- Providing assistance and excellent customer service to the traveling public by performing various customer service duties in the airport terminal such as
- Receiving and directing incoming calls, greeting and directing customers, tagging and handling baggage
- Preparing tickets, determining fares and routing to assure passenger's travel needs are met
- Maintaining a neat and professional appearance by adhering to United's standards for uniform and dress
**This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.**
**Qualifications**:
**Required**
- Must be able to work the ticket counter as well as the boarding gates and baggage service area
- Must have a professional appearance
- Must have excellent communication skills
- Must be able to work in a fast-paced environment
- Must be able to lift and maneuver heavy baggage
- Must be able to stand and walk throughout the entire work shift
- Must possess excellent customer service skills
- Proven customer service work experience
- High School Diploma/GED or equivalent school leaving certificate
- Must be at least 18 years of age
- Must be able to travel to US for training if required
- Must be flexible to work ANY shift that is assigned to you within a 24 hour, 7 day a week operation which can include late nights, early hours, weekends and holiday
- Must be fluent in English (written and spoken)
- Must be legally authorized to work in the Belgium for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
**Preferred**
- Fluent in Dutch or French
- Previous airline, travel, or hospitality work experience
- Bachelors degree
- Valid passport
Equal Opportunity Employer — Minorities/Women/Veterans/Disabled/LGBT
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