Technician (Service Desk)
il y a 12 heures
NATO offers you more than a job. It gives you a mission: building peace and security for one billion people in Europe and North America. The NATO Communications & Information Agency is leading NATO’s Digital Endeavour.
**W **hat do we offer?**
- Genuinely meaningful work as part of the most successful alliance in history.
- 3 year contract with competitive tax-free salary and household and children’s allowances
- Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave
- Excellent private health insurance scheme
- Generous annual leave of 30 days plus official holidays
- Retirement Pension Plan
**About the job**
Based in Brussels, Belgium, you will join the Agency as we embark on a journey to transform our IT services to support NATO’s Digital Endeavour. You will be responsible for providing level 1 and possibly level 2 support of end-user ICT assets in accordance with Agency processes and procedures
For a full list of duties, please review the job description here.
**About you**
We’re looking for a talented and knowledgeable Service Desk Technician with ideally higher vocational training in a relevant discipline with 1 year post-related experience, or a secondary educational qualification with 3 years post-related experience.
A different qualification coupled with particularly relevant experience may also be considered.
Very good knowledge in using ITSM tools such as BMC Remedy is required.
NOTE: While most of the work of the NCI Agency is conducted in the English language, this post requires a thorough knowledge of English (understanding, speaking, and writing) and good knowledge of French (understanding, speaking).
**Competencies**
The NCI Agency is looking for individuals have tangible experience and knowledge in following areas;
- Relating and Networking
- Delivering Results and Meeting Customer Expectations
- Adapting and Responding to Change
- Achieving Personal Work Goals and Objectives
To learn more about NCI Agency and our work, please visit our website.
- *For information about the NATO Single Salary Scale (Grading, Allowances, etc.) please visit our _website _. Detailed data is available under the Salary and Benefits tab._
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