All Around IT Support

Il y a 5 mois


Brussels, Belgique Oliver James Associates Temps plein

ALL Around IT helpdesck:

- **Fournir un support de 1/2/3 lignes**:

- **Répondre aux questions** des end-eusers
- ** Participer au développement du helpdesk** en proposant des améliorations de processus.
- ** Documenter les problèmes rencontrés**, les solutions mises en œuvre et les procédures de dépannage.
- ** Collaborer avec d'autres membres de l'équipe IT** pour résoudre les problèmes complexes.
- ** Assurer la maintenance et la mise à jour des serveurs**, ainsi que la gestion des sauvegardes

Profil requis:

- Expérience réussie en helpdesk et bachelier en informatique.
- Bonnes compétences en communication, gestion du temps et résolution de problèmes.
- Maîtrise du français, connaissance du néerlandais est un atout.
- Connaissances en systèmes d'exploitation (Windows 10, Windows Server), virtualisation (VmWare), scripting (Shell, Powershell), réseau, sauvegarde (Veeam), Microsoft Intune et Office 365.
- ** Parler francais et savoir faire du support en Néerlandais**

Avantages:

- Contrat à durée indéterminée avec voiture, chèque repas,...
- 12 jours de RTT par an
- Formation approfondie dès le premier jour.
- Équilibre entre vie professionnelle et vie privée valorisé.


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