Customer Relations Specialist, Global Services
Il y a 2 mois
Customer Relations Specialist
BRP is looking for a Customer Relations Specialist. As a member of the global customer service team, your mandate will be to maintain consumer confidence in BRP. You will provide an essential link between customers and the customer representative and the customer service team for the resolution of complex and sensitive issues.
**YOU’LL HAVE THE OPPORTUNITY TO**:
The Customer Relations Specialist is responsible for problem solving, winning back and retaining the most demanding customers. Working closely with the dealer network, customers and customer service colleagues, the job holder will perform the following duties:
Identify, negotiate, and propose creative solutions to customers' complex problems through discussion and written communication.
Identify and escalate customer dissatisfaction in order to improve business processes.
Balances business and customer needs with best practices in customer experience.
Build relationships with other business functions and departments so that the right resources can be mobilized at the right time to optimize problem resolution.
YOU’LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES:
3 to 5 years of relevant experience in providing outstanding customer service, including social media and high-profile situations.
Proficiency in customer service best practices.
Strong verbal and written communication skills.
Resourceful and flexible.
Exemplary judgment and excellent negotiation and problem-solving skills.
Outstanding interpersonal skills.
Exceptional follow-up and work organization skills.
Fluent in English and another language is an asset.
Do you have other qualifications? Tell us what is unique about you that is a great addition to the team.
THE ROAD SHOULD BELONG TO EVERYONE.
We still live in a world where many feel the road is for other people. We believe we can make a difference. Moving people goes beyond making innovative products.
We strive to nurture our people’s aspirations, to exceed our riders’ expectations and stand in solidarity with all the communities that ride with us.
Building a more inclusive BRP with no barriers for those who seek to ride starts from within, and we need everyone's commitment, drive and dedication to make it a reality.
WELCOME TO BRP
We’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 20,000 spirited people, all driven by the deeply held belief that at work, as with life itself, it’s not about the destination; It’s about the journey.
-
Customer Relation Specialist
il y a 21 heures
Gent, Belgique BRP Temps pleinYOUR KEY RESPONSIBILITIES Are you determined, delighted, wise and audacious? Do you have the determination to challenge people, the passion to deliver on your commitments, the ingeniosity to think outside the box and the confidence to build strong relationships? If so, you have what it takes to make it on the BRP team. BRP is looking for a Customer...
-
Customer Service Specialist
Il y a 7 mois
Gent, Belgique HAYS Temps pleinGent | Customer Service Specialist | NL/ENG | Fulltime | Logistiek & Transport | Klantgericht **Jouw nieuwe werkgever** Voor een wereldwijde aanbieder van transport - en logistieke diensten in Desteldonk, zijn wij op zoek naar een Customer Service Specialist. **Jouw nieuwe functie** *** Als Customer Service Specialist ben je het aanspreekpunt voor de aan...
-
Customer Service Specialist
Il y a 7 mois
Gent, Belgique Tempo-Team Temps pleinfunctiegroep Commercieel- - referentie DUOTT-1272425 jobdetails Binnen deze functie ben je het eerste aanspreekpunt voor alle transportgerelateerde vragen. Je bewaakt de klantentevredenheid. Je ontvangt de binnenkomende transportorders en staat hiervoor in communicatie met de klanten. Uiteindelijk geef je de tranportorders door aan de operationele...
-
Customer Service Specialist
il y a 2 semaines
Gent, Belgique Stora Enso Temps pleinAs a Customer Service Specialist you provide exceptional support and assistance to customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience. You are responsible for effectively communicating with customers, maintaining product knowledge, and delivering timely and accurate information or solutions to meet customer...
-
Customer Relation Officer
Il y a 7 mois
Gent, Belgique Accent Temps pleinDe mooie geschiedenis van het bedrijf begint 70 jaar geleden. Door de jaren heen zijn ze dé internationale referentie voor high-end beurstanden geworden. Verder hebben ze zich nog verder ontwikkeld in een sterke afdeling voor de interieur bouw. **Functiebeschrijving** Voor de vacature van customer relations officer zorg je ervoor dat een beursstand op...
-
Customer Relations Agent
il y a 6 jours
Gent, Belgique Ecco Nova Temps pleinFunctieomschrijving - Customer relations agent: Ecco Nova is een Fintech gelegen in Luik (met kantoor in Gent) en gespecialiseerd in participatieve leningen (crowdlending) voor duurzame projecten en ondernemingen. Opgericht in 2016 en met al meer dan 35 miljoen euro opgehaald voor de ecologische transitie, plaatste Ecco Nova zich in 2020 & 2021 op de 2e...
-
Customer Service Specialist Voeding
il y a 3 jours
Gent, Belgique HAYS Temps pleinGroot-Gent | Administratief commerciële ondersteuning | Nl/Fr/Eng | Competitieve verloning met voordelen Start jouw nieuwe uitdaging als **Customer Service** **Specialist** te **Groot-Gent **in een steeds groeiende onderneming binnen de **voedingssector**. **Jouw nieuwe bedrijf** Onze klant is een internationale speler actief in de voedingsindustrie....
-
Team Lead Customer Success
il y a 3 jours
Gent, Belgique Hello Customer Temps plein_We are looking for a _**_Team lead Customer Success _**_to join us on our journey. As a Team lead Customer Success you will focus on two goals at once: you build strong relationships with our customers by making a direct connection between our customer's strategic goals and how our CX solution is used. And secondly, you will coach and guide the Customer...
-
Customer Service Co-ordinator 1
Il y a 4 mois
Gent, Belgique Landis+Gyr Temps plein**Landis+Gyr** is a leading global provider of integrated energy management solutions. We measure and analyze energy utilization to generate empowering analytics for smart grid and infrastructure management, enabling utilities and consumers to reduce energy consumption. Our innovative and proven portfolio of software, services and intelligent sensor...
-
Team Lead Customer Success
il y a 6 jours
Gent, Belgique Hello Customer Temps pleinWe are looking for a **Team lead Customer Success **to join us on our journey. As a Team lead Customer Success you will focus on two goals at once: you build strong relationships with our customers by making a direct connection between our customer's strategic goals and how our CX solution is used. And secondly, you will coach and guide the Customer Success...
-
Customer Service Supervisor
il y a 1 mois
Gent, Belgique DSV Temps pleinIf you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 69092 Time Type: Full Time **Customer Service Supervisor** Move forward as Customer Service Supervisor at DSV in Ghent. **About the role** Do you want...
-
Global Rewards Specialist
Il y a 7 mois
Gent, Belgique Human8 Temps pleinWe are looking for a Global Rewards Specialist in our Ghent office, to be part of our People and Culture team.- As a Global Rewards Specialist, you will report to the Global Rewards Manager and play a pivotal role in formulating, implementing, and supervising a comprehensive and competitive total rewards strategy for Human8’s employees worldwide (17...
-
Customer Service Specialist
il y a 2 jours
Gent, Belgique Start People Temps plein**_Als Customer Service Specialist bied je uitstekende ondersteuning en hulp aan klanten, beantwoord je hun vragen, los je problemen op en zorg je voor een positieve klantbeleving. Je bent verantwoordelijk voor effectieve communicatie met klanten, het onderhouden van productkennis en het tijdig en accuraat leveren van informatie of oplossingen om aan de...
-
Customer Service Co-ordinator 1 1
il y a 1 mois
Gent, Belgique Landis+Gyr Temps plein**Landis+Gyr** is a leading global provider of integrated energy management solutions. We measure and analyze energy utilization to generate empowering analytics for smart grid and infrastructure management, enabling utilities and consumers to reduce energy consumption. Our innovative and proven portfolio of software, services and intelligent sensor...
-
Customer Service Specialist
Il y a 7 mois
Gent, Belgique Workplace Options Temps pleinWPO is opgericht in 1982 en is de grootste onafhankelijke aanbieder van holistische welzijnsoplossingen. Door middel van op maat gemaakte programmas en een uitgebreid wereldwijd netwerk van erkende zorgverleners en professionals, ondersteunen we mensen om op persoonlijk en professioneel vlak gezonder, gelukkiger en productiever te leven. We leveren via ons...
-
Employee Relations Specialist
Il y a 7 mois
Gent, Belgique TomTom Temps plein**What you'll do**: - Provide expert advice on local labor law matters and ensure legal compliance with local employment regulations. - Support individual cases such as illness, underperformance, and terminations, providing guidance and assistance to employees and managers. - Develop and implement global and local wellbeing initiatives, promoting a positive...
-
Customer Service Specialist
Il y a 7 mois
Gent, Belgique Workplace Options Temps pleinWPO is opgericht in 1982 en is de grootste onafhankelijke aanbieder van holistische welzijnsoplossingen. Door middel van op maat gemaakte programma's en een uitgebreid wereldwijd netwerk van erkende zorgverleners en professionals, ondersteunen we mensen om op persoonlijk en professioneel vlak gezonder, gelukkiger en productiever te leven. We leveren via ons...
-
Customer Services Consultant
il y a 22 heures
Gent, Belgique OMP Belgium Temps pleinAs a Customer Services Consultant, you **solve customer tickets** that come in via your first-line colleagues. As a specialist in a specific area of our planning solution, you address problems that require more technical knowledge. You are responsible for: - Making your customers’ day by **providing solutions** for the challenging problems they...
-
Product Communications Specialist
Il y a 8 mois
Gent, Belgique team.blue Global Temps plein**About Us**: We are a leading European online business services provider, dedicated to offering cutting-edge solutions to our diverse client base. With a strong focus on innovation and customer satisfaction, we are committed to expanding our product offerings and enhancing our market presence. We are seeking a dynamic and results-driven Product...
-
TeamcoÖrdinator Customer Service
Il y a 2 mois
Gent, Belgique Berry Global, Inc Temps plein**Place to be**: De vestigingen in Gent en Eke tellen samen 190 collega’s en ontwikkelen sinds meer dan 50 jaar een indrukwekkend gamma aan kunststof verpakkingen voor klanten uit diverse sectoren. - Ter versterking van onze supply chain afdeling, kijken we uit naar een nieuwe collega.**To do**: Deze functie bestaat uit 3 luiken: coördineren, uitvoeren en...
