Customer Experience

il y a 1 semaine

Antwerpen, Belgique NOKIA Temps plein

**Come create the technology that helps the world act together**

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

**The team you'll be part of**

The Customer Experience organization provides a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business groups. While bringing deep understanding of local markets for our customer, the CX organization ensures strong alignment between sales and delivery teams.

To strengthen the sales team in BeNeLux, the Nokia Enterprise organization is looking for a new sales intern with an entrepreneurial mindset and strong passion to expand Nokia’s enterprise business on the BeNeLux market.
The student will have the chance to work with a very dynamic and flexible team of 6 sales managers, focused on customer satisfaction. We are highly intentioned in hiring the intern to enforce our team, in case of successful experience from both sides.

**What you will learn and contribute to**
- The student will be asked to:
- Join our interactions with the customers and to work with us on activities such as customer workshops preparation, offers creation etc.
- Identify and develop prospects and attract new customers.
- Maintain and manage relationships with prospects, existing accounts and eco-system partners
- Define the best go-to-market per opportunity: direct or via partners.
- Understand, anticipate, and articulate the trends and needs of the various market segments.
- Maintain a solid technical background and understanding of Nokia’s complete portfolio to correctly qualify opportunities.
- Besides the technical solution, you will have the opportunity to touch on the commercial strategy and be attentive to the legal and delivery aspects.
- Support with customers and partners events

**Your skills and experience**
- You are/have:
- an enthusiastic quick learner, a self-starter and an autonomous player
- an affinity for teamwork, networking with people and for telecommunications, digital transformation and technology
- studying for a degree in commerce and/or in engineering
- polished and refined communication skills with fluency in Dutch and English

It would be nice if you also had:
- Confident and charismatic interpersonal skills
- Good negotiation skills - Ability to convince and influence others
- High degree of flexibility and initiative

**What we offer**

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

**Nokia is committed to inclusion and is an equal opportunity employer**

Nokia has received the following recognitions for its commitment to inclusion & equality:

- One of the World’s Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg
- Workplace Pride Global Benchmark
- LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

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