Program Manager, Global Linehaul Programs
Il y a 4 mois
**DHL Express - a company that connects people**:
What makes DHL great? Our People We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.
- Distinguished as No.1 World’s Best Workplace by Great Place to Work and Fortune Magazine _DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. **Start YOUR career with DHL today**
We are looking for a **Program Manager, Global Linehaul Programs** based in** Brussels, Belgium**.
**How will you contribute to the success of DHL?**:
- Is accountable for the outcome of the program that together drive forward the portfolio of the Network through incremental change over the 1 to 3 year timeframe.
- Is responsible for working with the functional leaders of the Network to ensure alignment between Global SOP, business processes and procedures with the mandated tools plus the changes introduced being capable of achieving the business case benefits in ways that comply to global IT Architecture and ISCOP standards.
- Champion, manage, prioritize and be accountable for program and project work.
- Coach and direct product and project managers; analysts and support staff.
- Direct line management position consolidating and developing leadership competencies.
- Represents area of focus to functional bodies and working groups and prepare material for senior manager review. - Requires an excellent understanding of Prince 2 to practioner level techniques and is able to ensure successful outcomes using different levels of control.
- Able to mentor the use of various structured analysis techniques and choose the correct standard for a Program.
- Requires broad cross functional experience and knowledge.
- Understands the enterprise artifacts and how to include them in programs to ensure long term stability and resolve short term issues across a specific program.
- Is able to use ITIL to ensure service definition and compliance including SLA negotiation across a range of back-to-back service agreements.
- Direct management and definition of specific programs and projects, to ensure they are completed on time, within budget and to the agreed specification resulting in a positive impact on operations performance.
- Responsible for the definition of the material used to approve project funding and that the benefits of each component are clearly defined so that the correct level of investment can be made for each phase.
- Responsible for the compliance of each project to the terms of the approval and that cross business domain, program, and project interdependencies and risks are managed.
- Working with procurement, ensure vendor contracts are commercially beneficial and that the vendor delivers the required quality described in work orders within the agreed time and cost dimensions.
- Primary liaison and facilitator on behalf of the network for specific projects of both an operations and IS nature and therefore involves balancing competing senior executive/manager views and practices.
- Scale is typically all the Programs of work for multiple business functions within a domain across all regions. The issues are associated with steering the solution direction in balance with the business case and solving vendor delivery, resource balancing and business prioritization issues.
**Do you have what it takes?**:
- Fluency in spoken and written English.
- Experience in managing people as direct reports.
- Broad-based computer knowledge with a good understanding of information systems needs relating to the transportation sector.
- In depth knowledge of express /transport operations processes preferred.
- Well-developed project/ process management, prioritising and analytical skills with strong business acumen and some IS project related experience.
- Proven ability in report writing: able to prepare analytical reports highlighting and interpreting key business information.
- Proven ability to conduct a services
- based audit and gap analysis for the purpose of producing business requirements.
- Highly motivated, initiating, good team member.
- Flexibility in operating style and attitude.
- Possess excellent end-to-end and interdependency knowledge of the functions business processes and procedures plus a good understanding of the group’s operational processes and strategic challenges of each region and responsible function so that Programs and projects take account of wider organisation and/or functional matters.
- Strong managing, influencing, inter-personal and communication skills are required in order to gain sufficient support for the programs, both internally and externally.
- Successful management and leadership of large diverse international direct line and virtual project tea
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