Customer Service Rep
il y a 3 jours
Position: Customer Service Representative Location: Lisbon, Portugal Work model: Remote Employment type: fixed term (6 months) with possibility of extension / permanent contract Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Handle customer interactions across various communication channels, including phone, email, live chat, and social media.Provide clear and accurate information in response to customer inquiries, following established company policies and procedures.Assist with general questions, product or service information, and basic technical support.Respond to incoming customer requests and accurately document relevant case details in the appropriate systems.Escalate complex or unresolved issues to the appropriate internal teams or higher-level support as necessary.Collaborate with colleagues and technical teams to resolve customer concerns and ensure proper case closure.Manage a personal queue of service tickets, prioritize tasks, and follow guidance from supervisors.Offer feedback to improve service processes and contribute to team knowledge sharing. REQUIREMENTS: Native / fluent in Dutch (C2) both verbal and written. Fluent in English (minimum B2 level)Previous experience in internet / financial industry preferred Strong verbal and written communication skills across various platforms (phone, email, chat, social media).Basic understanding of customer service principles and the ability to follow standard procedures.Ability to handle technical inquiries and troubleshoot common issues with guidance.Ability to quickly learn new softwares and technologiesEffective problem-solving skills and the ability to work collaboratively in a team-oriented environment.Organized, detail-oriented, and able to manage multiple tasks simultaneously.Willingness to learn and adapt in a fast-paced or evolving support environment. OFFER: Opportunity to work with a leading global travel & tourism brandCompetitive salary with performance-based incentivesProfessional growth opportunities within the BPO industryCollaborative and supportive work environmentAccess to exclusive travel perks and discountsAnd many more
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Odyssee Field Service: Customer On-boarding Manager
il y a 15 heures
Brussels, Belgique Odyssee Field Service Temps plein**Description** Are you customer oriented, driven and emphatic? Is your professional mantra “The customer is always right and I’m here to help”? Well, then keep scrolling down. Working as Customer On-Boarding Manager does precisely what it’s title suggests: you work to help and support customers to get the most out of Odyssee Field Service. You take...
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Customer Service
il y a 15 heures
Brussels, Belgique Accent Temps plein**Functiebeschrijving** Voor de vacature van Inbound Customer Service Medewerker te Brussel behoren volgende zaken tot jouw takenpakket: - Je werkt binnen de customer service als first line contactpersoon; - Je onderhoudt contacten met klanten, zowel in het Nederlands als in het Frans; - Je beantwoordt vragen over bankgegevens, internetbankieren, je...
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Customer Service
il y a 1 semaine
Brussels, Belgique WaW Temps plein**Jobomschrijving**: Houd je van klantencontacten en kom je goed over aan de telefoon? Help je klanten graag vooruit met hun vragen over de verzekeringen die ze afsloten? We zoeken een gemotiveeerde customer service medewerker om het contact center van een top verzekeringsmaatschappij te versterken. Samen met je collega’s werk je elke dag aan een nog...
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Customer Service Representative
il y a 15 heures
Brussels, Belgique Ansell Temps plein**Customer Service Representative** **-** **(**30010948**)** **Description** **Why Ansell?** Discover more about our company, our people, and our values by visiting us at Ansell Ansell is looking for a **Customer Service Representative**to join our team in **Brussels, BE.** In this position you will ensure maximum customer satisfaction by effectively...
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Customer Service Officer
il y a 15 heures
Brussels, Belgique AMA European Consulting Temps pleinVous êtes une personne axée sur le service à la clientèle avec une passion pour résoudre les problèmes et aider les gens? Vous avez une expérience en gestion des opérations? Si c'est le cas, nous avons le challenge parfait pour vous! Nous sommes à la recherche de plusieurs Customer Service Officers. Missions principales: - Gérer les opérations...
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Customer Service Medewerker
il y a 1 semaine
Brussels, Belgique Accent Temps plein**Functiebeschrijving** Voor de vacature van Customer Service Medewerker in Brussel horen volgende zaken tot jouw takenpakket: - Beheer en dispatching van reparaties; - Beheer van het intern atelier; - Voorbereiding en verzending naar diverse externe ateliers; - Bestellen van benodigdheden (voor de winkel of voor klanten); - Telefonische contacten met...
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Customer Service Adviser
il y a 15 heures
Brussels, Belgique Accent Temps pleinDit bedrijf is één van 's werelds toonaangevende bedrijven in haar sector en de grootste fabrikant van huishoudelijke apparatuur in Europa. Het bedrijf streeft ernaar de kwaliteit van het leven thuis voortdurend te verbeteren door middel van haar uitzonderlijke merken, hoogwaardige producten en superieure oplossingen. Om dit doel te bereiken, zijn zij...
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Customer Supply Services Representative
il y a 1 semaine
Brussels, Belgique Reckitt Temps pleinYou’ll be responsible for delivering customer service to one or more of our major accounts ensuring that customer requirements are met and orders are processed appropriately. Working with the Supply and local commercial functions to deliver service level objectives to major accounts you will be required to manage the development and implementation of...
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Teamlead Customer Service
il y a 15 heures
Brussels, Belgique Verisure NV Temps pleinPour notre département **Customer Service**, nous recherchons un **Team Leader inspirant et impliqué**, qui puise son énergie dans l’accompagnement des équipes et l’amélioration de l’expérience client. **Vos responsabilités** - Vous apportez un soutien opérationnel à l’équipe lors des périodes de forte activité. - Vous assurez le suivi...
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Sales Manager
il y a 4 jours
Brussels, Belgique Advanced Medical Solutions Temps pleinMedical Device Sales ManagerWho are Advanced Medical Solutions?AMS is a world-leading independent developer and manufacturer of innovative tissue-healing technology, focused on quality outcomes for patients and value for payers. AMS has a wide range of surgical products including tissue adhesives, sutures, haemostats, internal fixation devices and internal...
