Customer Service Rep
il y a 3 jours
Position: Customer Service Representative Location: Lisbon, Portugal Work model: Remote Employment type: fixed term (6 months) with possibility of extension / permanent contract Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Handle customer interactions across various communication channels, including phone, email, live chat, and social media.Provide clear and accurate information in response to customer inquiries, following established company policies and procedures.Assist with general questions, product or service information, and basic technical support.Respond to incoming customer requests and accurately document relevant case details in the appropriate systems.Escalate complex or unresolved issues to the appropriate internal teams or higher-level support as necessary.Collaborate with colleagues and technical teams to resolve customer concerns and ensure proper case closure.Manage a personal queue of service tickets, prioritize tasks, and follow guidance from supervisors.Offer feedback to improve service processes and contribute to team knowledge sharing. REQUIREMENTS: Native / fluent in Dutch (C2) both verbal and written. Fluent in English (minimum B2 level)Previous experience in internet / financial industry preferred Strong verbal and written communication skills across various platforms (phone, email, chat, social media).Basic understanding of customer service principles and the ability to follow standard procedures.Ability to handle technical inquiries and troubleshoot common issues with guidance.Ability to quickly learn new softwares and technologiesEffective problem-solving skills and the ability to work collaboratively in a team-oriented environment.Organized, detail-oriented, and able to manage multiple tasks simultaneously.Willingness to learn and adapt in a fast-paced or evolving support environment. OFFER: Opportunity to work with a leading global travel & tourism brandCompetitive salary with performance-based incentivesProfessional growth opportunities within the BPO industryCollaborative and supportive work environmentAccess to exclusive travel perks and discountsAnd many more
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Odyssee Field Service: Customer On-boarding Manager
il y a 4 jours
Brussels, Belgique Odyssee Field Service Temps plein**Description** Are you customer oriented, driven and emphatic? Is your professional mantra “The customer is always right and I’m here to help”? Well, then keep scrolling down. Working as Customer On-Boarding Manager does precisely what it’s title suggests: you work to help and support customers to get the most out of Odyssee Field Service. You take...
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Odyssee Field Service: Customer On-boarding Manager
il y a 6 jours
Brussels, Belgique Odyssee Field Service Temps plein**Description** Are you customer oriented, driven and emphatic? Is your professional mantra “The customer is always right and I’m here to help”? Well, then keep scrolling down. Working as Customer On-Boarding Manager does precisely what it’s title suggests: you work to help and support customers to get the most out of Odyssee Field Service. You take...
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Customer Service
il y a 4 jours
Brussels, Belgique Ria Temps pleinWe are looking for an enthusiastic Customer Services Representative to join our friendly team at the Ria Headquarters in Brussels. In this role, you will provide information to our customers about their transactions and resolve general queries they may have. - Responsibilities Your main responsibilities will include but will not be limited to: Reviewing and...
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Customer Service
il y a 6 jours
Brussels, Belgique Accent Temps plein**Functiebeschrijving** Voor de vacature van Inbound Customer Service Medewerker te Brussel behoren volgende zaken tot jouw takenpakket: - Je werkt binnen de customer service als first line contactpersoon; - Je onderhoudt contacten met klanten, zowel in het Nederlands als in het Frans; - Je beantwoordt vragen over bankgegevens, internetbankieren, je...
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Business Development Representative
il y a 4 jours
Brussels, Belgique OneSpan Temps pleinThe future of work is flexible and so is OneSpan. Our teams have proven that they are able to achieve their goals together while being apart throughout the global pandemic and we are embracing work flexibility. Whenever possible, you can choose when you wish to come into the office and when you wish to work from home and get to enjoy the benefits of both...
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Customer Service Officer
il y a 4 jours
Brussels, Belgique Axis Temps pleinOur client active in the banking sector is looking for a Customer Service Officer. **Description** Your mission: - You ensure day-to-day contact with our end customers; - You are the first contact point for our customers; - You provide correct answers to our customers questions. **Profile** - You have a Bachelor degree; - You have preferably an experience...
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Customer Service Representative
il y a 6 jours
Brussels, Belgique Ansell Temps plein**Customer Service Representative** **-** **(**30010948**)** **Description** **Why Ansell?** Discover more about our company, our people, and our values by visiting us at Ansell Ansell is looking for a **Customer Service Representative**to join our team in **Brussels, BE.** In this position you will ensure maximum customer satisfaction by effectively...
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Customer Service Medewerker
il y a 6 jours
Brussels, Belgique Twee punt Nul careers Temps pleinVACATURE Customer Service Officer Voor onze partner, een Belgische bank, is Twee punt Nul consultancy op zoek naar een Customer Service Officer.Wat typeert deze bank? De sleutel tot hun succes is dat ze werken met mensen voor mensen. In het Customer Service Team zal je je kunnen terugvinden in collegialiteit, diversiteit en teamwork. In samenwerking met de...
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Customer Service Specialist
il y a 4 jours
Brussels, Belgique Accent Temps plein'Think possible with us' gaat over mogelijkheden aanbieden. En mogelijkheden zien. Ook in jouw job! Als jij in onze vacatures kansen ziet om jouw ideeën over de digitale toekomst vorm te geven, dan zien wij iets in jou! Want denken dat iets mogelijk is, is de eerste stap van alle grote ideeën. **Functiebeschrijving** Voor de job als callcenter medewerker...
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Customer Service Officer
il y a 6 jours
Brussels, Belgique AMA European Consulting Temps pleinVous êtes une personne axée sur le service à la clientèle avec une passion pour résoudre les problèmes et aider les gens? Vous avez une expérience en gestion des opérations? Si c'est le cas, nous avons le challenge parfait pour vous! Nous sommes à la recherche de plusieurs Customer Service Officers. Missions principales: - Gérer les opérations...
