![Motel One Brussels](https://media.trabajo.org/img/noimg.jpg)
Front Office Agent
il y a 5 jours
Our heart beats turquoise.
Working at is like coming home to friends, where you can be your true self and where appreciation and support matter. We meet on an equal footing and see ourselves as one team: from our management to our trainees.
We create a home away from home for our guests with our shared passion for modern design and high-quality service. Our more than 80 hotels in 12 countries impress with exclusive design, high service standards and first-class inner-city locations at an attractive price.
As the founder and pioneer of the budget design concept, we are successfully expanding in the metropolises of Europe and beyond. Become part of our team and develop Motel One with us.
Job DescriptionThe focus of this role is on the professional care of our hotel guests – from a warm welcome at check-in to a genuine farewell at departure. Your duties will also include the following:
- Looking after our guests, including check-in and check-out
- Reviewing and processing bookings
- Invoicing, including managing payments, as well as cash transactions and cashing up
- Organizational and administrative tasks in both our front and back office (e.g. answering emails)
- Gaining interdepartmental insights into new areas of activity by working in our multicultural teams
Because personality and hosting skills are our priority. You will also:
- Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
- Be open and communicative
- Be a team player and willing to provide assistance across departments – we achieve our results together
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