Customer Experience Lead

Are you looking for the next step in your career in 2021? Capgemini is looking for a Presales Lead for Digital Customer Experience to join their Strategic Deals Team for their Europe Cluster Business. As a part of the team you will work closely with the most knowledgeable and brightest SMEs across the technology domains serviced by Capgemini in Europe...

**The Transformation & Customer Experience (CX) Department has several missions**: - Support the integration between Orange and VOO - Build and maintain a corporate roadmap aligned with the objectives - Deliver strategic projects and programs - Define the CX strategy and ensure its execution through key enablers **Your job in a nutshell** You help to...

We have an exciting new job opportunity at our location in Brussels, Belgium. We are hiring an **Oncology Customer Experience Manager**. **Welcome to our team** Our Oncology team is dedicated to delivering breakthrough innovations that extend and improve the lives of cancer patients worldwide. Our team of forward-thinking individuals achieve this through...

Customer Service Lead - Supply Chain - Bruxelles - Full-time - Belgium As a Customer Service Lead you ensure the integration of all key business processes from supplier to customers, providing products, services and information that add value for customers and stakeholders. Your main goal? Making sure our customers have the best experience possible. You...

Geef je jouw klanten graag een onvergetelijke beleving en ervaring? Ben je daarnaast een krak in het uitvoeren van administratieve taken? Dan ben jij dé customer experience specialist die wij zoeken! **Functie**: Wij zoeken een Customer Experience Specialist die een onvergetelijke beleving voor elke klant in de concessie kan creëren: - De focus ligt op...

**Company Description** You are a brand lover. You want to be in the driving seat and to impact. You want to work with a multi-cultural team where diversity is valued for what it brings - divergence of opinions that makes our life and business richer. You want to create amazing coffee moments for consumers through brands like Douwe Egberts, Jacqmotte, L’Or...

**Product Lead Customer Acquisition & Growth**: Product Lead Customer Acquisition & Growth Retail Banking Possibility to work from home based on team agreements **A day in the life of a Product Lead Customer Acquisition & Growth** As Product Lead Customer Acquisition & Growth, you have the opportunity to develop an attractive customer segment proposition...

**Customer Experience Associate (m/v/x-) - D'Ieteren Mobility Company.** D'Ieteren Mobility Company is de retailorganisatie van D'Ieteren Automotive en overkoepelt het distributie - en herstellingsnetwerk in eigen beheer dat instaat voor de verdeling van de automerken van de groep Volkswagen, Rimac en, sinds kort, Maserati D'Ieteren Mobility Company...

**Votre environnement**: La STIB, c'est plus de 10.000 collaborateurs et collaboratrices engagés parmi plus de 300 métiers différents ! Saviez-vous que nous faisons partie des rares entreprises de transport publique au monde s'occupant tant de la conceptualisation et la construction que de la planification et l'exploitation de son réseau ? C'est ce qui...

Belfius Insurance - Marketing & Communication - Brussel - Permanent Als Customer Experience Expert rapporteer je aan de Marketing & Customer Experience Manager en draag je bij aan de definitie en implementatie van de customer experience-strategie voor Belfius Direct Verzekeringen. **De job in een notendop** Je functie steunt op 3 pijlers. Je bent...

ARAG SE est l'un des principaux assureurs spécialisés en matière de protection juridique dans le monde. Depuis plus de 80 ans, nous sommes actifs au niveau international dans pas moins de 19 pays. Notre mission est la suivante : "Une protection juridique pour tous". Après tout, la protection juridique devrait être accessible à tous, quelle que soit...

About the job As our Customer Service Team lead, you will be responsible for delivering perfect execution of the Order 2 Cash process, while, on one side, maximizing customer/patient satisfaction and, on the other side, minimizing total cost-to-serve and CO2 impact. Being a seasoned people manager, you will be in charge of leading a team of CS Agents (Front...

**Project Leadership & Implementation** - Identify, document, and implement best practices for Customer Care processes, leveraging the capabilities of the new CRM platform. - Develop a comprehensive project roadmap and ensure timely delivery. **Stakeholder Management** - Act as the primary point of contact for all key stakeholders, including senior...

**This** is **Worldline** We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the...

Are you excited for your new career adventure? At Lyreco, we offer more than just a job, but a career! We are looking for a talented and ambitious new **Chief Operating Officer **to join in HQ (Marly). Lyreco is the European leader and the third largest distributor of workplace products and services in the world. A privately owned company since 1926, Lyreco...

We are currently looking for a "Lead Auditor Information Security" for one of our best customer located in Bruxelles. **Duration**: 1 year +++ **Language**: French, Dutch, English **Location**: Bruxelles **Remote**: Flexible Context A portfolio of customer will be given to you. For those customer you will need to make audit regarding the information...

Company Description We’re one of the world’s largest privately owned real estate tech companies and a subsidiary of Axel Springer. Our mission is to unlock everyone’s perfect place! Some of Europe’s best known digital real estate marketplaces and brands form part of our Group, they are: Meilleurs Agents, Groupe SeLoger, Immoweb, Immowelt, Housell...

The Lead IT Solution Architect will be in charge of supporting one or multiple internal customers (CIO/CISO) analyzing and documenting the current IT landscape, contributing to the renewal roadmap and supporting the teams in changes implementation.; - The Lead IT Solution Architect is assisting his/her customers in transformation activities such as renewal...

**The Role**: As the **Transformation Lead for Customer Care**, you will take the lead in reshaping our customer service approach and model. Your primary responsibility will be to analyze the current state, envision an ideal future state, and construct a strategic roadmap to bridge the gap between the two. You’ll be responsible for **using innovation and...

Who you are You are focused on customers and you always make the customer the centre of your attentions You are immune to stress and see problems as challenges that deserve the best possible solution. You are passionate about leading and guiding a team with the goal of exceeding the expectations of our customers. You have excellent communication skills...