Client Success Manager

Il y a 6 mois


Brussels, Belgique Selligent Marketing Cloud Temps plein

The Company:
Marigold helps brands foster customer relationships through the science and art of connection. Marigold Relationship Marketing is a suite of world-class martech solutions that help marketers create long term customer love and loyalty. Marigold provides the most comprehensive set of use cases for marketers at any level. Headquartered in Nashville, Tennessee, Marigold has offices globally across the United States, Europe, Australia, New Zealand, South America and Central America, as well as in Japan.

The Role:
As a Client Success Manager (CSM), you will be responsible for the growth, satisfaction, and retention of a regional portfolio of Clients. By understanding each client’s business goals, you will be able to help them further leverage the omni-channel capabilities of the Marigold Engage platform (previously known as Selligent Marketing Cloud) to drive a Consumer First Marketing program.

What You’ll Do:
- Responsible for retaining, growing, and developing accounts through daily/weekly interaction with clients and partners, and have periodic onsite visits at client and partner’s offices- Identify opportunities within your client’s marketing and communication strategy that can be improved via incremental usage of Marigold products and services- Consult and participate in all aspects of the sales cycle including, proposals, scoping, pricing, demonstrations, and contract negotiations, related to all opportunities across existing client base- Partner with cross-functional teams, such as Technical Consultants and Deliverability experts and be accountable for delivery of sound solutions- Collaborate with Partners in the Marigold eco-system to drive product adoption and business development at existing clients leading to incremental usage of the Engage platform- Capture and quantify business impact of Engage results for clients and identify/retain client references- Accountable for onboarding new clients, ensuring smooth transition of programs from competitive systems. Implement plan for new programs, partnering with tech and strategic resources.

**Required Skills**:- 5 years of experience in advertising, marketing or related field; at least 3 years in a similar role as an Account Manager- Comfort working in highly flexible, entrepreneurial environment- Proven success working in cross functional teams- Strong ability to establish priorities and make decisions- Strong project planning and management skills- Outstanding oral and written communication and presentation skills- Strong team building and interpersonal skills- Undergraduate degree in business, marketing or related field- Some travel required (less than 20%)- Fluency in Dutch and English is required

What We Offer:
- The competitive salary and benefits you’d expect- Generous time off as well as paid holidays and a birthday benefit day off.- Retirement contributions.- Employee-centric and supportive remote work environment with flexibility.- Support for life events including paid parental leave.


  • Customer Success Manager

    Il y a 6 mois


    Brussels, Belgique 3E Temps plein

    3E is a leading **technology and SaaS company providing digital solutions and expert services that maximise the performance of renewable energy assets**. As a trusted data services partner, we deliver future-proof and easy-to-deploy solutions over a project’s entire lifetime, supporting developers, asset managers, operators, investors, EPC contractors and...

  • Customer Success Manager

    il y a 1 mois


    Brussels, Belgique Overloop Temps plein

    Hey there! Ready to join a crew of innovative go-getters at Overloop AI? We're a small but mighty team dedicated to revolutionizing sales worldwide. We work from the comfort of... well, anywhere since we're fully remote! Our HQ is based in Brussels, Belgium, and we've been shaking things up since 2016, driven by values like Hard Work, Creativity, Curiosity,...

  • Customer Success Manager

    Il y a 6 mois


    Brussels, Belgique SoftwareOne Temps plein

    Job Function: Sales Operations The role: We are looking for someone with passion for Technology, Business Development and Customer Service. As Customer Success Manager, you will thrive in a fast-paced and dynamic environment where you will learn something new every day about Technology Solutions and Sales. The Customer Success Manager is a client focused...

  • Head of Customer Success

    il y a 1 mois


    Brussels, Belgique Project J Ltd Temps plein

    **About Giftify**: Giftify is a global leader in customizable gift card solutions, partnering with over 500 shopping centers worldwide to improve client engagement, loyalty, and sales. Our mission is to provide seamless integration with payment systems and create outstanding customer experiences. **Role Overview**: The Head of Customer Success will be...


  • Brussels, Belgique SD Worx Temps plein

    **Customer success manager wanted!** **We dream **of a world where every organisation has adopted new ways of working, where every team is really a team and where every person is empowered to manage their own career. **Our mission **with huapii is to be an ally to future proof your organization and empower people to thrive. **The way we do this** is by...

  • Customer Success Manager

    Il y a 2 mois


    Brussels, Belgique GeoPostcodes Temps plein

    Would you like to create success with **Fortune 500** companies with a **world-class Data-as-a-Service** solution? Then keep on reading, we might just have the **opportunity of a lifetime** for you! **GeoPostcodes** is a fast-growing Belgian DaaS company. We are the global reference with the **most complete and accurate postal code, geolocation and...


  • Brussels, Belgique Joule Temps plein

    Bruxelles Chez Joule, nous ne nous contentons pas de vendre des vélos. Nous changeons la façon dont les gens se déplacent, au travail et au quotidien. Si tu veux faire partie de cette révolution, rejoindre notre équipe dynamique et en pleine croissance, c'est l'occasion rêvée de t'impliquer dans un projet innovant, sportif et durable. ‍ ️....

  • Esg Specialist

    Il y a 6 mois


    Brussels, Belgique Institutional Shareholder Services Temps plein

    Let’s be #BrilliantTogether The ESG Specialist is part of the EMEA Client Success team and reports to the regional CS manager in Paris. ISS operate a hybrid working schedule. The role covers the following key activities: Client Advisory, Support and Client Satisfaction Monitoring- Act as clients’ first day-to-day contact person, delivering a superior...


  • Brussels, Belgique Europa Search Temps plein

    **SUCCESS FACTORS/SAP SUCCESS FACTOR/LMS/SAP HR** **PLEASE NOTE THE ROLE IS 1 DAY PER WEEK IN BRUSSELS** - SAP Success factors - SAP LMS/Learning Management System - SAP HR My client is searching for a SAP HR/Success factors consultant on an initial contract of 7 months with plenty of scope for extension. **PLEASE NOTE THE ROLE IS 1 DAY PER WEEK IN...

  • Customer Success

    Il y a 6 mois


    Brussels, Belgique AUXIPRESS Temps plein

    Lieu : Souverain 25/Mix (Watermael-Boitsfort), Bruxelles, Belgique _ - Date de début : Dès que possible_ **Pourriez-vous être notre nouveau Customer Success & Care Manager ?** **À propos d’Auxipress** Auxipress est le **leader de la veille médiatique et de l’analyse de données en Belgique**. Nous fournissons des solutions de brand intelligence...

  • Customer Success Manager

    Il y a 3 mois


    Brussels, Belgique Expleo Group Temps plein

    Overview: Expleo is looking for an Account Manager. Are you passionate about driving business in a high added value service environment? Do you want to help customers grow and achieve their goals while strengthening their relationship with the company? Does our mantra "think bold, act reliable" speak to you? Then it's simple... We're waiting for...

  • Customer Success Manager

    Il y a 6 mois


    Brussels, Belgique UBench Temps plein

    Do you want to be part of the Ubench game, fasten your seatbelt and join the race! UBench International is a young and innovative player in the world of automotive. Located in the charming capital of the Kempen: Turnhout (hooray, no traffic jams!), we focus on the continuous improvement of our specialized software. We aim for a very high quality standard...

  • Customer Success Expert

    Il y a 2 mois


    Brussels, Belgique 3E Temps plein

    As a Customer Success Manager, you will play a pivotal role in managing the end-to-end customer journey. Your responsibilities will range from overseeing the onboarding of new clients onto our solution platform to managing the ongoing success of mature accounts. This role demands a proactive approach to account management, issue detection, and continuous...


  • Brussels, Belgique Microsoft Temps plein

    Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...

  • Customer Success Manager

    Il y a 6 mois


    Brussels, Belgique Choco Communications GmbH Temps plein

    **To solve one of our generation's largest problems, we need the world’s best talent.** **Our vision is to enable a sustainable food system.** Our technology is already enabling thousands of restaurants, wholesalers, and producers across 7 countries to operate waste-free and efficiently. Yet, this is a drop into the ocean. We just started. Our goal to...

  • Client Portfolio Manager

    il y a 1 mois


    Brussels, Belgique Ebury Temps plein

    Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. **Client Portfolio Manager** **Ebury Brussels - Office based** We are looking for a **Client Portfolio...


  • Brussels, Belgique Qollabi Temps plein

    We want you to write history with us! Are you looking for a place where you can learn, grow and expand your skills within a fabulous team? Are you passionate about tech? **About us** Qollabi is a fast-growing tech startup operating from Brussels and the US. We're transforming from a start-up into a scale-up. So if you are an ambitious starter, wanting to...

  • Client Relationship Manager

    il y a 2 semaines


    Brussels, Belgique Ebury Temps plein

    Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. **Client Relationship Manager** **Ebury Brussel - Kantoor** We zijn op zoek naar een Client Relationship...


  • Brussels, Belgique Monizze Temps plein

    **Monizze** est un fournisseur de premier plan de chèques-repas électroniques, éco-chèques, chèques-cadeaux et plateformes innovantes dans le domaine des services RH. Nous nous concentrons sur la fourniture de solutions complètes aux entreprises. Pour renforcer notre présence, nous ajoutons un nouveau poste au sein de l'entreprise. Nous recherchons un...

  • Account Manager

    il y a 3 semaines


    Brussels, Belgique Nodalview Temps plein

    **Nodalview** is a powerful **sales and marketing platform** built for the **real estate** industry. By leveraging** high quality visual assets **and immersive content, real estate agents can build winning sales** **strategies to** better attract,** **engage and qualify potential customers** while delivering a modern online buying experience. With Nodalview,...