![ECONOCOM MANAGED SERVICES](https://media.trabajo.org/img/noimg.jpg)
IT Service Desk Medewerker Level 1 Tweetalig
il y a 1 semaine
ECONOCOM is voor haar klant in Brussel op zoek naar een IT-Support profiel.
Daily tasks:
First & Second Line support / Service Desk Support on standard hard - and software
Handling call and problems by phone, mail, in tickets
Solving remotely ; on site
IMAC activities on workstation level
Replace fixed consultants during holidays, sickness, courses and being an add-on
Languages
Excellent oral and written communication skills in Dutch and French
English is the technical language
Professional skills
ITIL V3 Foundation Certification
Good experience with Service Management Tools
Good knowledge of recent technologies : Win 10 - O365
Theoretical knowledge of server and network areas
Work experience
2-3 years' experience in PC support, Help Desk. An equivalent combination of education and
related experience may also serve to meet these minimum requirements.
Soft skills
.Team Player
.Analytical Thinking
.Open and positive personality
.Stability / Stress tolerance
.Passion for the customer oriented (Service awareness)
.Flexible to deliver
.Good interpersonal and communication skills
.Able to adapt in a fast evolving technology environment and ability to
learn
.Able to assume day to day responsibilities generating specific
deliverables
.Able to deliver service to Senior Executive people
Flexibility
.Willing to work at different customers ; different cultures at
different hours. Willing to have a planning that can change day by day
Various
.Mobility is key.
.Strict regarding starting and working hours
**Profil**:
Je hebt een eerste ervaring achter de rug in IT support
Je bent klantvriendelijk en serviceminded
Je spreekt NL + FR is een plus
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