Client Success
il y a 3 semaines
**Our Mission**
As the world’s number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.
(*comScore Total Visits, September 2023)
**Day to Day**
- Provide high quality, fan-generating service and leads for all assigned accounts.
- Accountable for book of business, account management, operations, and KPI achievement.
- Ensure customer success is the goal for all assigned accounts and increase customer satisfaction.
- Contribute to the overall success of the team, the territory/segment, and Indeed Japan.
- Drive customers to success by purposefully participating in their success through sales collaboration.
- Collaborate with a manager, a team lead and senior client success specialists to achieve team goals and contribute to results.
- Mentor new hires as requested.
**Responsibilities**
- Provide recommendations on account operations to achieve results: set appropriate metrics (cost effectiveness, conversions, volume)
- Read operational data and provide solutions to operational issues as they relate to the client's recruitment challenges.
- Collaborate with a manager, a team lead and senior client success specialists to contribute and contribute performance to achieve team goals.
- Communicate and collaborate proactively with sales and other departments to exceed customer expectations, set goals, and resolve recruitment issues.
- Share case studies, contribute to team initiatives, and cover for absent teammates.
- Proactively understand and contribute to team goals, cooperate with other departments to ensure customer success.
- Propose and communicate measures and initiatives for account success.
- Achieve personal account goals and KPIs.
- Partner with sales to achieve results, plan for customer success, and address and prevent problems.
**Skills/Competencies**
- Fluency of Verbal and Wrriten Communication in Dutch, French and English language
- Data Proficiency: Quickly analyze operational data and identify anomalies.
- Unbiased Decision-Making: Formulate hypotheses based on data, maintaining an unbiased perspective.
- Risk Prevention: Proactively assess and manage accounts in sales partnership to enhance effectiveness and results.
- Motivational Skills: Understand client issues, identify problems, and partner internally for solutions.
- Adaptability: Overcome obstacles and drive change while taking ownership.
- Perseverance: Never give up, persistently think through and execute tasks.
- Continuous Learning and Leadership: Prioritize ongoing self-improvement and show the initiative to explore new markets.
**Salary Range Transparency**
Brussels 45,000 - 61,000 EUR per year
**Salary Range Disclaimer**
The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits.
**Benefits - Health, Work/Life Harmony, & Wellbeing**
**Equal Opportunities and Accommodations Statement**
Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.
**Indeed’s Employee Recruiting Privacy Policy**
Reference ID: 44867
INDCSMISC
Application Question(s):
- Are you a former Indeed employee?
- How did you hear about this opportunity?
**Experience**:
- Client Service: 2 years (required)
**Language**:
- Dutch (required)
- French (required)
Work Location: In person
-
Success Factors/sap Success Factor/lms/sap HR
il y a 3 jours
Brussels, Belgique Europa Search Temps plein**SUCCESS FACTORS/SAP SUCCESS FACTOR/LMS/SAP HR** **PLEASE NOTE THE ROLE IS 1 DAY PER WEEK IN BRUSSELS** - SAP Success factors - SAP LMS/Learning Management System - SAP HR My client is searching for a SAP HR/Success factors consultant on an initial contract of 7 months with plenty of scope for extension. **PLEASE NOTE THE ROLE IS 1 DAY PER WEEK IN...
-
Customer Success Manager
il y a 3 jours
Brussels, Belgique Worldline Temps pleinJob Description - customer success manager **This is Worldline** Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses...
-
Customer Success Internship
il y a 5 jours
Brussels, Belgique CentralApp Temps pleinCentralApp est le leader du marketing en ligne pour les restaurants en France et en Belgique. Plus de 3 000 restaurants utilisent nos outils en ligne innovants tels que le Smart Website. Cette année, nos sites web ont été utilisés par plus de 10 millions de personnes, soit une croissance de 200% par rapport à l'année dernière. Nous collaborons...
-
customer success manager
il y a 3 semaines
Brussels, Belgique Worldline Temps pleinWorldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate...
-
Customer Success Manager
il y a 2 jours
Brussels, Belgique GeoPostcodes Temps pleinWould you like to create success with **Fortune 500** companies with a **world-class Data-as-a-Service** solution? Then keep on reading, we might just have the **opportunity of a lifetime** for you! **GeoPostcodes** is a fast-growing Belgian DaaS company. We are the global reference with the **most complete and accurate postal code, geolocation and...
-
Customer Success
il y a 4 jours
Brussels, Belgique CentralApp Temps pleinCentralApp est un leader du marketing en ligne pour les restaurants en France et en Belgique. Plus de 3 000 restaurants utilisent nos outils comme le Smart Website. Cette année, nos sites ont été utilisés par plus de 20 millions de personnes. Nous collaborons quotidiennement avec des entreprises comme BNP Paribas, Deliveroo, TheFork, Google ou Petit...
-
Customer Success Manager
il y a 3 jours
Brussels, Belgique Greenomy Temps pleinGreenomy is expanding, join our mission in accelerating the green transition!_ At Greenomy, our mission is to accelerate the global transition to a sustainable economy. We want to empower companies and financial services to measure, analyse, plan and execute their sustainability objectives while enabling them to efficiently & effectively comply with...
-
Customer Success Manager Emea
il y a 21 heures
Brussels, Belgique AppTweak Temps pleinWe're looking for a **Customer Success Manager** to join our expanding team in Brussels, Belgium! As a **Customer Success Manager** at AppTweak, you will play a crucial role in supporting our clients within the EMEA region. You will work collaboratively with cross-functional teams to drive product adoption, enhance customer satisfaction, reduce churn, and...
-
Booking Success Trainee
il y a 21 heures
Brussels, Belgique Pandox Belgium Temps plein**Tu cherches une aventure passionnante dans le monde de l'hôtellerie **? Le **DoubleTree by Hilton Brussels City** est à la recherche d'un.e stagiaire plein.e d'énergie pour rejoindre notre équipe en tant que **Booking Success Trainee**. Si tu veux vivre une expérience enrichissante et pleine de surprises, tu es au bon endroit ! **Tes missions ?** -...
-
Customer Success Manager
il y a 1 semaine
Brussels, Belgique EVS Temps plein**Job description**: The Customer Success Manager will manage to: - Drive client satisfaction and retention, through effective coordination of client services. - Ensure overall satisfaction of our customers and users. - Prioritizing client follow-ups and managing request queues. - Manages the on-going client relationships by arranging site-visits, meetings,...
-
Customer Success
il y a 4 jours
Brussels, Belgique AUXIPRESS Temps pleinLieu : Souverain 25/Mix (Watermael-Boitsfort), Bruxelles, Belgique _ - Date de début : Dès que possible_ **Pourriez-vous être notre nouveau Customer Success & Care Manager ?** **À propos d’Auxipress** Auxipress est le **leader de la veille médiatique et de l’analyse de données en Belgique**. Nous fournissons des solutions de brand intelligence...
-
(Junior) Customer Success Specialist
il y a 5 jours
Brussels, Belgique Shyfter.co Temps pleinShyfter est une startup SaaS active en HR-Tech fondée en 2019. Avec Shyfter, nous digitalisons et facilitons la résolution de toutes les problématiques liées à la planification du personnel et la gestion des RH. Tâches Nous apportons une énorme importance à la satisfaction de nos clients et utilisateurs, c'est pourquoi nous renforçons notre...
-
Customer Success Manager
il y a 2 semaines
Brussels, Belgique constellr GmbH Temps plein**About constellr** We are operating at the interface of climate tech, agriculture, and space, combining engineering, Earth Observation, and agronomy to address one of the biggest challenges of our time: how to ensure global food security! With offices in **Brussels**, **Freiburg,** **Munich, and Toulouse,** we are a diverse team, comprised of highly...
-
Customer Success Manager
il y a 3 jours
Brussels, Belgique OneSpan Temps pleinThe future of work is flexible and so is OneSpan. Our teams have proven that they are able to achieve their goals together while being apart throughout the global pandemic and we are embracing work flexibility. Whenever possible, you can choose when you wish to come into the office and when you wish to work from home and get to enjoy the benefits of both...
-
Customer Success Manager
il y a 1 semaine
Brussels, Belgique Talencia Consulting Temps plein**Location**: Bruxelles **Start date**: Immediatly **Languages**: French, English **Duration**: Long term Your regular obligations consist of Acts as the allocated client(s)' main point of contact for inquiries on general and ongoing service provision; Establishes and maintains solid working connections with customers, and takes part in customer...
-
Customer Success Manager
il y a 5 jours
Brussels, Belgique Expleo Group Temps pleinOverview: Expleo is looking for an Account Manager. Are you passionate about driving business in a high added value service environment? Do you want to help customers grow and achieve their goals while strengthening their relationship with the company? Does our mantra "think bold, act reliable" speak to you? Then it's simple... We're waiting for...
-
Senior Customer Success Manager
il y a 5 jours
Brussels, Belgique Qollabi Temps pleinWe want you to write history with us! Are you looking for a place where you can learn, grow and expand your skills within a fabulous team? Are you passionate about tech? **About us** Qollabi is a fast-growing tech startup operating from Brussels and the US. We're transforming from a start-up into a scale-up. So if you are an ambitious starter, wanting to...
-
Client Relationship Manager
il y a 3 semaines
Brussels, Belgique Ebury Temps pleinEbury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. **Client Relationship Manager** **Ebury Brussel - Kantoor** We zijn op zoek naar een Client Relationship...
-
Client Success Analyst
il y a 5 jours
Brussels, Belgique Institutional Shareholder Services Temps pleinLet’s be #BrilliantTogether Overview ISS Governance is seeking an Analyst for its Global Proxy Distribution (“GPD”) Client Service team. Based in Brussels, you will have oversight of ISS Governance client relationships for European-based banks. You will help contribute to team goals and responsibilities while adhering to expectations and KPIs....
-
Client Portfolio Manager
il y a 3 semaines
Brussels, Belgique Ebury Temps pleinEbury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. **Client Portfolio Manager** **Ebury Brussels - Office based** We are looking for a **Client Portfolio...
