Key Account Manager Mining
il y a 2 semaines
**_Job Description available in English_**:
**About BIA**:
BIA Group is active in the sales, rentals and after-sales services of equipment intended for public works, mines, quarries and transport. The Group operates in Europe, Africa and Asia and has more than 1300 enthusiastic employees.
**Summary**:
(RKA are all key customer having one or several entities into BIA regional scope of activity)
**What will be your responsibilities?**:
**Sales Development**
- Sales development in assigned countries
- Supervise and monitor orders, contribute to achieving the division’s sales target, create and negotiate the equipment and accessory offers with customers
- Oversee the machines sales, project sales including SLA, turnover and P&L within the allocated area
- Organize reporting and coordination with related management, team and subsidiaries.
- Support of subsidiaries in assigned area
- Business plan and forecast preparation + finalization
- Maintain and improve BIA customers ‘relationship in the allocated area
- Maintain a constructive relationship with our suppliers
- Provide monthly reports on area developments
- Regular trips to the allocated area (min 30% in Western African countries) and being present at client sites or facilities
- Develop new customers to broaden the client portfolio and achieve business targets
- Actively participate in team meetings to ensure a consistent approach and create a platform that promotes discussion about everyday problems
- Keep abreast with industry and market trends and best practices
- Grow the sales & the profitability within the targeted portfolio of Regional Key Accounts (equipment, parts & services)
- Management of customers’ portfolio, consolidation, and expansion
- Sales quotations, orders supervision and control
- Supervision of the BUM sales administration group
**Customer management**
- Coordinate with the BIA local teams in the territories the implementation of each customer strategy; manage the customer relationship; coordinate the actions in the sales phase and be the go-to person for the customer
- Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives
- Measure, track and analyze key account metrics in order to identify customers needs
**Management Aspects**
- Gather information to have an overview of customers, projects, needs and issues
- Share this information with the after sales department and the Sales Operational Excellence Manager
- Define action plans together with the OEM Product Managers in order to ensure the understanding & the commitment of our OEM’s to our business KA strategy (special prices and incentives, events,)
**Who are we looking for?**:
- Minimum Bachelor Degree or Master Degree is required or equivalent by experience
- Minimum 10 years experience as Sales or Key Account Manager in a similar sector
- Technical background in mining is a plus
- Familiar with financial terms related to sales activities
- Fluent in French and English
- Projects management skills
- Negotiation skills
- Able to support diverse, multi-cultural and remote teams
- Capacity to build-up and engage customer relationship at all levels and corporate levels
- Team player
- Ability to travel : 30 % worldwide (Travel to the customer’s HQ : Africa, Australia, Canada, Europe)
**What's in it for you?**:
- A permanent contract
- A competitive salary and an interesting package of extra-legal benefits
- A human sized company with international dimension, encouraging autonomy and team spirit
- Cooperate in a team with experienced and passionate colleagues within a successfully growing family-owned company
- Benefit from a challenging career opportunity with an extensive training program
- In this challenging job you get the possibility to take initiative and further develop the function
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