Release and Deployment Manager

Il y a 6 mois

Mons, Belgique Spektrum Temps plein

Spektrum have a wide range of exciting opportunities in several global locations.

We are always looking to add great new talent to our team and look forward to hearing from you.

**Who we are supporting**

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

- Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
- Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
- Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
- Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

**The program**

**Assistance and Advisory Service (AAS)**

The NATO Communications and Information Agency (NCI Agency) is NATO's principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

**Role Duties and Responsibilities**
- Orchestrates IT Releases across the VeVA Mission Network (MN) confederation, the VeVA Core Federation and Allied Reaction Force (ARF) MN, and other relevant actors ensuring that the Release Management Process/Directive is followed to the letter.
- Provides support to the Service Delivery Managers on how to coordinate and communicate software releases and to the System Managers on how to plan the releases according to the given process or procedure, attending the operational conditions.
- Ensures that the Release and Deployment processes are in place, updated and fit for purpose, ensuring that the relevant metrics are in place and contribute to measurement and reporting on satisfactory service performance.
- Iintegrates Release and Deployment with the other relevant Service Operation and Service Transition processes and adeguate interfaces are enstablished and actively maintained
- Enforces process and standards, and work to improve the process.
- Collects data related to the relevant KPIs to contribute to satisfactory Service Delivery performance.
- Develops and validates the deployment approach for services, including defining the approach for managing business readiness, services cutover, go-live support structure, training, escalation process and testing activities that are to be conducted as part of each deployment.
- Ensure that the Release and Deployement process is adherent with the currect accepted FMN Spiral Specification and a set of solid FMN and interfaces with other Service Transition processes, such as IT Change Management, Service Asset and Configuration Management and Deployment Management are enstablished and maintanted.
- Assures there is a solid link with NCI Agency Service Lines, Service Operation and CSUs/sites for the release and deployment of all deployment packages for services, systems, software and hardware.
- Assures there is a solid coordination path with VeVA Confederation HQs, VeVA Core Mission Network Participants (MNPs) and ARF MNPs for the release and deployment of all deployment packages for services, systems, software and hardware.
- Planning for Early Life Support and obsolescence.
- Provides guidance on Service Outages plan and communication to the Service Delivery Manager.
- Reviews the Release and Deployment plans and ensures its adherence to standards.
- Participates in the Change Advisory Board to review and approve changes across the organization, along with IT Change Managers.
- Act as IT Change Manager when required.

**Essential Skills and Experience**
- Practical experience in the usage of Service Management tools;
- Sound knowledge of Service Design, Service Transition and Service Operation processes and principles according to ITILv3 or respective on V4;
- Experience with ITIL release,

  • Release and Deployment Manager

    Il y a 6 mois

    Mons, Belgique Enterpryze Consulting Ltd. Temps plein

    **Release and Deployment Manager - **Working Location**:Mons, Belgium** - **Security Clearance**: NATO Secret** - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Practical experience in the usage of Service Management tools - Sound knowledge of Service Design, Service Transition...

  • Principal Analyst

    Il y a 7 mois

    Mons, Belgique Enterpryze Consulting Ltd. Temps plein

    **Principal Analyst (Deployment Management) - **Working Location**:Mons, Belgium** - **Security Clearance**: NATO Secret** - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Higher vocational training in a relevant discipline with 3 years post-related experience or a secondary...

  • Principal Analyst

    Il y a 6 mois

    Mons, Belgique Vector Synergy Temps plein

    **Location**: Mons, Belgium **Security Clearance**: NATO Secret **Reference No**: C003403 / Mons **Skills, knowledge, experience required**: - A higher vocational training in a relevant discipline with 3 years’ post-related experience; - OR a secondary educational qualification with 5 years’ post-related experience; - ITIL Foundation certification; -...

  • IT Change Manager

    Il y a 6 mois

    Mons, Belgique Enterpryze Consulting Ltd. Temps plein

    **IT Change Manager - **Working Location**:Mons, Belgium** - **Security Clearance**: NATO Secret** - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - 2 years of practical experience in managing change request from initiation to closure while engaging with relevant process owners and...

  • IT Change Manager

    Il y a 6 mois

    Mons, Belgique Vector Synergy Temps plein

    **Location**: Mons, Belgium **Security Clearance**: NATO Secret **Reference No**: C003463 / Mons **Skills, knowledge, experience required**: - 2 years of practical experience in managing change request from initiation to closure while engaging with relevant process owners and stakeholders. - Experience and knowledge of: - Risk management (BURM8) Level...

  • IT Change Manager

    Il y a 6 mois

    Mons, Belgique Spektrum Temps plein

    Spektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. **Who we are supporting** The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT)...

  • Opex - Resource Management Assistant - Service

    Il y a 6 mois

    Mons, Belgique Enterpryze Consulting Ltd. Temps plein

    **OPEX - Resource Management Assistant - Service Contractor - **Working Location**:Mons, Belgium** - **Security Clearance**: NATO Secret** - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Knowledge and experience of pertinent modern communications and information systems -...

  • Project Manager

    Il y a 6 mois

    Mons, Belgique Vector Synergy Temps plein

    **Location**: Mons, Belgium **Security Clearance**: NATO Secret **Reference No**: C003626 / Mons **Skills, knowledge, experience required**: - A Minimum requirement of a Bachelor's degree, at a nationally recognized /certified University in a related discipline, and 3 years post-related experience; - A formal project management qualification such as...

  • Change Manager

    Il y a 2 mois

    Mons, Belgique Mielabelo Temps plein

    Gardez le système d’information de nos clients à la pointe de la technologie ! **Talent |** - Gérer au quotidien le processus et l’améliorer - Préparer et organiser les réunions du CAB (change advisory board) comme responsable ou contributeur du processus - Préparer les changement en fournissant un calendrier prévisionnel des modifications, en...

  • Project Manager

    Il y a 6 mois

    Mons, Belgique Enterpryze Consulting Ltd. Temps plein

    **Project Manager - **Working Location**:Mons, Belgium** - **Security Clearance**: NATO Secret** - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Minimum requirement of a Bachelor's degree, at a nationally recognized /certified University in a related discipline, and 3 years...

  • IT Support

    Il y a 7 mois

    Mons, Belgique Enterpryze Consulting Ltd. Temps plein

    **IT Support (SSP) - **Working Location**:Mons, Belgium** - **Security Clearance**: NATO Cosmic Top Secret** - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Computing Technology Industry Associating (CompTIA A+) or Microsoft Certified IT Professional - Proven experience working...

  • IT Support

    Il y a 6 mois

    Mons, Belgique Vector Synergy Temps plein

    **Location**: Mons, Belgium **Security Clearance**: NATO Cosmic Top Secret **Reference No**: C002428 / Mons **Skills, knowledge, experience required**: - 3 years’ experience in: - Working in a ICT CIS environment; - Supporting IT users, desktop hardware and software; - Working in an IT administration role; - Proven experience in: - Working as a...

  • IT Support

    Il y a 6 mois

    Mons, Belgique Enterpryze Consulting Ltd. Temps plein

    **IT Support - **Working Location**:Mons, Belgium** - **Security Clearance**: NATO Secret** - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Computing Technology Industry Associating (CompTIA A+) or Microsoft Certified IT Professional - Proven Experience in troubleshooting user...

  • Eba R1.1

    Il y a 6 mois

    Mons, Belgique Enterpryze Consulting Ltd. Temps plein

    **EBA R1.1 - 02 Oracle E-Business Suite (EBS) Database Administrator (DBA) - **Working Location**:Mons, Belgium** - **Security Clearance**: NATO Secret** - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - 4+ years current, detailed and relevant knowledge and experience - Basic SQL...

  • On-line Vulnerability Assessment

    Il y a 6 mois

    Mons, Belgique Enterpryze Consulting Ltd. Temps plein

    **On-line Vulnerability Assessment (OVA) Tool Manager - **Working Location**:Mons, Belgium** - **Security Clearance**: NATO Cosmic Top Secret** - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Bachelor's degree in Computer Science, Information Technology, or related field or...

  • Chief Technician

    Il y a 6 mois

    Mons, Belgique Enterpryze Consulting Ltd. Temps plein

    **Chief Technician (Provisioning and Hosting) - **Working Location**:Mons, Belgium** - **Security Clearance**: NATO Secret** - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Higher vocational training in a relevant discipline with 4 years post-related experience. Or a secondary...

  • Oracle E-business Suite

    Il y a 6 mois

    Mons, Belgique Vector Synergy Temps plein

    **Location**: Mons, Belgium **Security Clearance**: NATO Secret **Reference No**: C001415 / Mons **Skills, knowledge, experience required**: - A minimum of 4 years current, detailed and relevant knowledge and experience; - Basic SQL and SQL*Plus knowledge; - Familiarity with configuration management/versioning procedures and tools; - A minimum of 4 years...

  • On-line Vulnerability Assessment

    Il y a 7 mois

    Mons, Belgique Spektrum Temps plein

    Spektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. **Who we are supporting** The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT)...

  • Chief Technician

    Il y a 6 mois

    Mons, Belgique Spektrum Temps plein

    Spektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. **Who we are supporting** The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT)...

  • Principal Technician

    il y a 2 semaines

    Mons, Belgique Enterpryze Consulting Ltd. Temps plein

    **Principal Technician (DCIS) - **Working Location**:Mons, Belgium** - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - 3+ years of proven experience in the management of Core Services of a large Enterprise or Organization - Experience of Windows Administration with relevant...