IT Change Manager
Il y a 7 mois
**Location**:
Mons, Belgium
**Security Clearance**:
NATO Secret
**Reference No**:
C003463 / Mons
**Skills, knowledge, experience required**:
- 2 years of practical experience in managing change request from initiation to closure while engaging with relevant process owners and stakeholders.
- Experience and knowledge of:
- Risk management (BURM8) Level 4;
- Requirements definition and management (REQM8) Level 2;
- Configuration management (CFMG8) Level 4;
- Change control (CHMG8) Level 4;
- Software Development Life Cycle (HTS0410) Level 1;
- IT Service Change Management (T3220) Level 2;
- System Development Life Cycle (T0205) Level 1.
**Duties/role**:
- Being responsible for managing all NCI Agency change requests;
- Carrying out risk management activities within a specific function, technical area, or project of medium complexity;
- Identifying risks and vulnerabilities, assessing their impact and probability, developing mitigation strategies, and reporting to the business;
- Involving specialists and domain experts as necessary;
- Ensuring the configuration items (CIs) are uniquely identified with naming conventions;
- Contributing to operational processes for secure configuration, classification, and management of CIs, and for verifying and auditing configuration records;
- Ensuring recommended corrective actions are taken for identified problems and issues;
- Assessing, analyzing, developing, documenting, and implementing changes based on requests for change;
- Ensuring that operational processes are in place for effective change control;
- Developing, configuring, and maintaining tools to manage and report on the lifecycle of change requests;
- Identifying problems and issues and recommending corrective actions;
- Identifying common issues and considerations for bringing a new product to the marketplace;
- Describing major phases, checkpoints, and deliverables;
- Providing status reports for implemented IT service changes to senior management;
- Implementing routine changes in a live IT service environment;
- Generating schedules and time estimates for IT service changes’
- Participating in analyzing the risks, costs, and benefits of proposed IT service changes;
- Documenting the procedures and changes made in IT service;
- Clarifying the similarities and differences among life cycles; easily labeling and describing each phase;
- Highlighting the major phases, activities, checkpoints, and deliverables in the system life cycle;
- Assessing and analyzing release components for input to release scheduling;
- Explaining the basic concepts of tools and methods for software delivery, deployment, and configuration;
- Ensuring release processes and procedures are followed.
VECTOR SYNERGY sp. z o.o., ul. Marcelińska 90, 60-324 Poznań, NIP PL7811857270, REGON 301575740, KRS: 0000369575
Rejestr Przedsiębiorców KRS prowadzony przez Sąd Rejonowy Poznań - Nowe Miasto i Wilda w Poznaniu, VIII Wydział Gospodarczy KRS,
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