Multilingual Technical Support Representative

il y a 5 jours


Heverlee, Belgique Bright Plus Temps plein

**Location**
- HEVERLEE

**Office**
- Bright Plus International Talents

**Phone number**
- +32 (0)2 289 63 80

**E-mail**

**Description**
- Answering questions of customers by telephone and in writing concerning technical queries, prices, delivery times, orders & tenders.
- Be the primary point of contact for troubleshooting installation issues & start-up assistance for thermostats.
- Maintaining quotations within the ERP/CRM-system.
- Concluding sales for smaller level quotes.
- Handling customer complaints related to technical matters
- Lead Management of inquiries from the website for downloadable software and general inquiries.
- Manage processes for software registration and support.
- User of ERP and CRM for capturing design quotes and contacts at end user accounts.
- Manage & create quotes from E-Commerce users for configured products.

**Company**

Our client has a dynamic global reach with diverse operations around the world that that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day
They are a $2.1 billion, high-performance electrical company with a dedicated team of
9,000 people, across more than 80 global locations.

Office is located in Heverlee

**Profile**
- You hold a Bachelor Degree.
- You have experience with ERP/order management system (SAP).
- You have knowledge of EDI and E-Commerce online order management systems.
- You have previous experience in Call Center phone syste and/or ERP/quote management system
- You are able to multi-task and juggle shifting priorities to satisfy customer requests.
- You have strong communication/interpersonal skills especially over the phone.
- You speak German at native level and have advanced level of English.
- You are a Team player: have a positive and constructive impact on the team; professional attitude.
- towards different positions working closely with within the operations organization.

**Offer**

Our client offers you a great opportunity to work in an international team for the EMEA Countries.

The function is intended to be permanent but will start with an initial interim period.

Office is located in Heverlee.



  • Heverlee, Belgique SD Worx Staffing Solutions Temps plein

    **Functieomschrijving** - Answering questions of customers by telephone and in writing concerning technical queries, prices, delivery times, orders & tenders. - Primary point of contact for troubleshooting installation issues & start-up assistance for thermostats. - Heat loss calculation of piping and equipment’s. - Process technical offers to customers...

  • Technical Administrator

    il y a 23 heures


    Heverlee, Belgique Actief Interim Temps plein

    We are looking for technical/administrative support for a high-tech company: *Creating purchase orders for renewal of annual maintenance contracts*Creating and following up certain IT-tickets*Ensuring practical organisation of commissioning*Administrative assistance at SAT*Archiving technical documentation*Creating corrective actions in PLANON*Checking...


  • Heverlee, Belgique Sitemark Temps plein

    **Sales Development Representative** **(Full Time position)** Founded in 2016, Sitemark pioneered the use of drones and aerial data in the solar and construction industry to provide new insights that could not be gathered from the ground. By combining our experience in both industries, we introduced the concept of a digital twin across the entire lifecycle...

  • Ict Administration

    Il y a 7 mois


    Heverlee, Belgique Actief Interim Temps plein

    Challenge and coordinate problem analysis and - resolution of the outsourced technical support groups related to Microsoft products - Act as a central point of contact between business representatives, end users in headquarter & branches and IT with regards to the delivered services - Organize & lead regular operational meetings aka site reviews with...


  • Heverlee, Belgique Actief Interim Temps plein

    Would you like to work as a Process & Support assistant? Then read on!Your responsibility? To be the first-line support of operational, technical, process and hardware issues with the processes and machines in our cleanrooms. Those are not just any machines by the way, they’re the best in the world. And you’re the one who keeps them up and running.That...


  • Heverlee, Belgique Bright Plus Temps plein

    **Location** - HEVERLEE **Office** - Bright Plus International Talents **Phone number** +32 (0)2 289 63 80 **E-mail** **Description** As a Customer Service Representative you will: - Actively support the quoting and supply of products to our channels, customers and Sales. - Act as the first point of contact for fielding channel and in some cases end...

  • Process & Support Technican

    il y a 1 semaine


    Heverlee, Belgique Actief Interim Temps plein

    Your responsibility? To be the first-line support of operational, technical, process and hardware issues with the processes and machines in our cleanrooms. Those are not just any machines by the way, they’re the best in the world. And you’re the one who keeps them up and running.That means you and your colleagues enable our researchers to make prototypes...


  • Heverlee, Belgique Unique Temps plein

    **Omschrijving**: In deze functie krijg je de volgende taken: - Telefonisch beantwoorden van vragen van klanten; - Warmteverliesberekening van leidingen en apparatuur; - Bieden van technische & logistieke ondersteuning aan de externe verkoop; - Nauwe samenwerking met onze Customer Care & Inside Sales afdeling; - Behandelen van klachten van klanten met...


  • Heverlee, Belgique SOLIX Temps plein

    Onze klant is gespecialiseerd in machinebouw en automatisatie. Jouw takenpakket: - het telefonisch geven van technisch advies m.b.t. mogelijke oplossingen van storingen cq. analyse van storingen. - het voorbereiden van de servicewerkzaamheden m.b.t. reservering van de benodigde onderdelen en gereedschappen. - het voeren van een service administratie en het...

  • Business Unit Assistant

    il y a 3 jours


    Heverlee, Belgique Actief Interim Temps plein

    You have experience with administrative tasks for the sales & marketing business unit: - Product knowledge and Product information, technical questions : update of the central knowledge database - Price management (price input Movex, maintenance of price matrix) - Contracts, tenders, price offers, letters, etc - Customer-data management - Stock & B.O....


  • Heverlee, Belgique Actief Interim Temps plein

    As a Lab Technician you support measurements on full automatic measurement systems and provide lab support for all R&D users of the electrical test labs. Execute and provide technical support for measurements on fully automated test systems in lab and cleanroom. Provide lab support to R&D users in electrical test lab: for instance provide technical instance...


  • Heverlee, Belgique MEDPACE BELGIUM Temps plein

    Our global activities are growing rapidly, and we are currently seeking a full-time, office-based **Clinical Database Programmer - Entry **to join our Biometrics team. This position will work in a team to accomplish tasks and projects that are instrumental to the company¿s success. If you want an exciting career where you use your previous expertise and can...

  • Lab Technician

    Il y a 7 mois


    Heverlee, Belgique Synergie Temps plein

    **Wat zal je job inhouden?**: - As our next Engineering Lab Technician - Liquid Lab, you will be performing filter testing on triple-loop Fuel Water Separation Bench - You will be an active member of our Testing Laboratory and support the team with evaluations of our different products - Along with other colleagues, as the Engineering Lab Technician, you...


  • Heverlee, Belgique Actief Interim Temps plein

    Looking for a role where you can support a dynamic team with administrative tasks? As an Administrative Assistant in our Service & Application Department, you’ll manage planning, quotes, invoicing, customer follow-up, and handle incoming calls. Are you organized, proactive, and customer-focused? Join us!The function includes: - Planning - Invoicing -...


  • Heverlee, Belgique SOLIX Temps plein

    The function includes: - Planning - Follow up and schedule of the Field Service Engineer Laser - Coordinate with Sales and Installation Coordinator the trainings for customers for the Application support. - Follow up and schedule the Application engineers. - invoicing - preparing and sending invoices. - preparing and sending credit notes. - follow-up...


  • Heverlee, Belgique Actief Interim Temps plein

    You'll support the sales team of our client by managing Tier 2/3 accounts or, for Tier 1 customers, under the authority of the (Regional) Sales Manager.Key responsibilities include: - Cultivating relationships with allocated accounts, aiming for increased business opportunities and revenues. - Assisting in defining budgets, targets, and achieving company...


  • Heverlee, Belgique Actief Interim Temps plein

    You'll support the sales team of our client by managing Tier 2/3 accounts or, for Tier 1 customers, under the authority of the (Regional) Sales Manager. Key responsibilities include:Cultivating relationships with allocated accounts, aiming for increased business opportunities and revenues.Assisting in defining budgets, targets, and achieving company...


  • Heverlee, Belgique Sensient Technologies Temps plein

    When your professional aim is to satisfy customers’ needs and create tailor-made solutions to deliver positive customer experience and business growth, the next step in your career is to contact us directly!_ It is an exciting time at Sensient, where your individual performance will be rewarded with unlimited earning potential. As a **Sales Account...


  • Heverlee, Belgique Actief Interim Temps plein

    You will support the activities in e-beam direct write lithography, from data preparation of designs to exposure of the samples in the 300mm cleanroom. Process incoming designs to prepare a recipe for e-beam exposure. Load and unload the samples in the e-beam writer. Start, adjust and optimize the recipes on the e-beam writer. Provide feedback on sample...


  • Heverlee, Belgique Synergie Temps plein

    **Wat zal je job inhouden?**: Your Responsibilities as a lab technician are: - Perform material tests in the lab according to industry standards and customer requirements - You support the Quality team and work closely with Engineering teams from various business units - Write test reports and draw relevant conclusions - Maintain and calibrate the test...