Emplois actuels liés à Customer Success Manager Saas Int'l Hq - Gent, Flandre - Bricsys

  • Strategic Customer Success Manager

    Il y a 3 mois

    Gent, Belgique LegalFly Temps plein

    **Are you a seasoned & ambitious Strategic Customer Success Manager? Eager to join the AI revolution? We would love to hear from you.** **Join LegalFly!** LegalFly is a category-defining Legal AI solution for legal teams, providing an end-to-end solution designed to revolutionise legal practice: - **World-Class Team**: Work alongside a team of tech...

  • Customer Success Manager

    Il y a 3 mois

    Gent, Belgique Deliverect Temps plein

    **Who are we** Deliverect is in hyper-growth! As a global SaaS Unicorn, our mission is to be the backbone of on-demand food, with over 300 million orders completed globally. We simplify online order management to help restaurants, cloud kitchens and food chains around the world become faster, smarter, and more connected so that they can serve even more...

  • Customer Success Manager

    Il y a 3 mois

    Gent, Belgique HRlinkIT Temps plein

    Kantoor - Gent of Leuven - Contract - Full time Bij HRlinkIT zijn we op zoek naar een gedreven Customer Success Manager die verantwoordelijk is voor onze Minggo klanten. Minggo is een product van HRlinkIT waarmee je in no-time apps, automations en portalen voor kandidaten en opdrachtgevers kan creëren. Als Customer Succes Manager volg je de bestaande...

  • Customer Success Manager

    il y a 4 semaines

    Gent, Belgique Mollie Temps plein

    At Mollie we have a fantastic opportunity for you to be part of our Customer Success Management team and to accelerate the growth of our existing customer base. Are you the highly driven and ambitious Customer Success Manager we are looking for? **Your opportunity**: The mission of our Customer Success Management team is to facilitate our customer's success...

  • Principal Customer Success Manager

    Il y a 3 mois

    Gent, Belgique TechWolf BV Temps plein

    Our **Customer Success team** plays a crucial role in ensuring our customers get the most value possible out of TechWolf's innovative platform. We are on the lookout for a skilled Customer Success professional to join as one of the founding members of this team. Our Customer Success team acts as the trusted advisors and internal advocates of our customers...

  • Growth Customer Success Manager

    Il y a 4 mois

    Gent, Belgique Showpad Temps plein

    **Customer Success Manager** **Growth** Position Overview: The customer success team is on a mission to help customers grow by driving value, delivering top-notch support, challenging the status quo and working out creative solutions to our customers' problems, every single day. To achieve this goal, we're looking for a passionate customer success manager...

  • Customer Success Manager

    Il y a 3 mois

    Gent, Belgique IntelliProve Temps plein

    **Customer Success manager** **What is IntelliProve?** Reading your **heart rate and stress** levels from a single **20-second video **of your face. Sounds crazy, right? Well, that's exactly what we do at **IntelliProve**, a **MedTech** **startup** based in Ghent. We take things seriously and aim for no less than medical-grade accuracy and are ready to...

  • Customer Success Manager

    Il y a 5 mois

    Gent, Belgique Officient Temps plein

    **Hello, bonjour! **Are you the new Customer Success hero Officient is looking for?** At Officient, being a Customer Success manager means you're the face of the product. You like turning a question into a smile by providing support to new customers and monitoring existing customers. Helping our customers to get the most value out of Officient is what...

  • Senior Customer Success Manager

    Il y a 3 mois

    Gent, Belgique TechWolf BV Temps plein

    Our **Customer Success team** plays a crucial role in ensuring our customers get the most value possible out of TechWolf's innovative platform. We are on the lookout for a skilled Customer Success professional to join as one of the founding members of this team. Our Customer Success team acts as the trusted advisors and internal advocates of our customers...

  • Customer Success Manager

    il y a 4 semaines

    Gent, Belgique Donna Temps plein

    As a Customer Success Manager at Donna, you'll be a vital part of our team, working together to build the perfect assistant for sales reps on the go and to empower them to focus on what they do best - selling. Expect to tackle a variety of challenges from functional scoping, customer onboarding, training and tracking weekly usage of Donna. Your objective...

  • Customer Success Manager

    Il y a 3 mois

    Gent, Belgique Silverfin Temps plein

    Who we are? Silverfin is a cloud first solution that enables accountants to streamline significant parts of their workload and spend more time on value adding activities. Silverfin solves a very real problem: it automates a large chunk of the repetitive tasks that people working in financial services spend their time on and improve communication with their...

  • Customer Success Manager

    Il y a 3 mois

    Gent, Belgique Accurat Temps plein

    Accurat wants to change the way decision making is done by providing real-world behaviour insights. We heavily rely on big data & machine learning. As we raised 1.1 mio euros to cover our growth in the Benelux and towards Europe, we are expanding our team. We are a fast growing company, working for brands including Delhaize, Lidl, Brico, Hubo, Telenet,...

  • Customer Success Manager

    Il y a 3 mois

    Gent, Belgique Esko Temps plein

    **Your responsibilities as a Customer Success Manager at Esko, include**: - Cement yourself as a trusted advisor with customers and serve as the liaison between the customer and the Esko ecosystem to drive continued value of our products and services. - Advocate customer needs & issues cross-departmentally and manage customer concerns and escalations that...

  • Customer Success Manager

    Il y a 5 mois

    Gent, Belgique SymphonyAI Temps plein

    Introduction: **JOIN US! SymphonyAI Industrial is looking for an experienced Customer Success Manager for its Proceedix Connected Worker development team based in Belgium.** **Job Description**: **What will you do?** As a Customer Success Manager, you will play a crucial role in assisting with presales product discussions, conducting product...

  • Customer Success Manager

    il y a 1 mois

    Gent, Belgique Apryse Temps plein

    **The Role**: The Customer Success Manager plays an exciting and crucial role in establishing, nurturing, and maintaining customer relationships with a focus on product adoption, satisfaction, retention, and expansion. This is an individual contributor with career progression towards a Manager or Team Lead role within two to three...

  • Saas Technical Manager

    il y a 2 semaines

    Gent, Belgique team.blue Global Temps plein

    **Company Overview** team.blue is an ecosystem of successful brands working together across regions to provide customers with everything they need to succeed online. 60+ successful brands make up the group; with a team of 2.700 experts serving its 3.3 million customers across Europe and beyond. **Position Overview** The SaaS Technical Manager will be...

  • Customer Success Manager

    Il y a 4 mois

    Gent, Belgique Apryse Temps plein

    The Customer Success Manager plays an exciting and crucial role in establishing, nurturing, and maintaining customer relationships with a focus on product adoption, satisfaction, retention, and expansion. This is an individual contributor with career progression towards a Manager or Team Lead role within two to three years. **Responsibilities** - Establish,...

  • Senior Product Manager

    Il y a 3 mois

    Gent, Belgique team.blue Global Temps plein

    **About our company** team.blue is an ecosystem of successful brands working together across regions to provide customers with everything they need to succeed online. 40+ successful brands make up the group; within those brands, over 2000 experts serve its 2.5+ million customers across Europe and beyond. **Role Specification** **Responsibilities**: **1....

  • Customer Success Manager

    Il y a 4 mois

    Gent, Belgique o2o Bicycle Leasing Temps plein

    **Description de l'emploi** o2o Bicycle Leasing poursuit sa croissance et est à la recherche d'un Customer Success Manager pour renforcer son équipe. Ça vous démange de guider avec enthousiasme et compétence des entreprises dans la mise en place d'un système de leasing vélo pour leurs employés ? Vous vous débrouillez en néerlandais ? Alors lisez...

  • Customer Success Manager

    Il y a 3 mois

    Gent, Belgique strivecloud Temps plein

    **Customer Success Manager**: **What is StriveCloud?**: StriveCloud is a tech company based in Ghent, Belgium, dedicated to transforming businesses with gamification software. Founded on a passion for gaming, we’ve developed innovative solutions to enhance user engagement and loyalty across diverse sectors including (e)sports, mobility solutions, and...

Customer Success Manager Saas Int'l Hq

Il y a 3 mois

Gent, Flandre, Belgique Bricsys Temps plein

_Bricsys , part of Hexagon, is the global technology company that creates the Bricsys 24/7 project collaboration [cloud] platform and the BricsCAD family of computer aided design (CAD) [desktop] products.

_

  • Bricsys 24/7 ensures that the right information is in the right hands at the right time to reduce risk and improve project productivity throughout the AEC lifecycle. An easytouse cloud platform, Bricsys 24/7 enables better collaboration, communication and coordination. Unlimited users, rolebased file access and automated workflows are just a few of its many powerful features._

We are currently looking for an experienced Customer Success Manager to join our growing international team
In this role, you will

  • Build up an in depth understanding of the Bricsys products
  • Work with new and existing customers to provide
    onboarding, integration and education to drive longterm customer success
  • Build strong, authentic relationships with key customer stakeholders to fully and proactively
    understand the customer's needs and how we can help them succeed
-
Be the voice of the customer for internal Bricsys teams, help guide the roadmap and future development based on your product and customer knowledge

  • Work closely with the support team to
    followup on issues for your key accounts, and support the team with your understanding of the customers
  • Ensure best practices are adopted for product use
  • Be accountable for
    client renewal, upsell and retention results and high customer satisfaction:
  • Proactively work with internal and external stakeholders to
    guide customers to successful resolutions if issues would arise
-
Deliver presentations, demos, and proof of concepts to customer and prospects either remotely or in-person


The role has a global remit while the majority of your time will be dedicated to customers based in the Benelux region.


Experience in high-growth international software businesses offering SaaS/cloud-based solutions is a requirement as well as fluency in Dutch and English.


What else we are looking for
-
Availability and willingness to travel intensively within Belgium, and internationally:

  • Proven effectiveness in collaborating with customers and the ability to understand and explain technical solutions
  • A quick learner, with strong analytical skills, who enjoys getting to the bottom of our solutions, and loves helping customers.
  • Comfortable in a highly collaborative international environment with a handson and cando attitude
  • Ability to work independently and prioritize multiple tasks
  • Ability to operate under strict deadlines and in a fastpaced environment
  • Degree in a relevant field
  • Professional command of French or other European languages is a definite plus

About Bricsys


Bricsys , part of Hexagon, is the global technology company that creates the Bricsys 24/7 project collaboration [cloud] platform and the BricsCAD family of computer aided design (CAD) [desktop] products.


Bricsys 24/7 ensures that the right information is in the right hands at the right time to reduce risk and improve project productivity throughout the AEC lifecycle.

An easy-to-use cloud platform, Bricsys 24/7 enables better collaboration, communication and coordination. Unlimited users, role-based file access and automated workflows are just a few of its many powerful features.

About Hexagon


Our technologies are shaping urban and production ecosystems to become increasingly connected and autonomous - ensuring a scalable, sustainable future.


Why Bricsys?
You join a company that fully invests in you.

We believe that working together is important, but having fun together is even more so therefore you will be part of an international environment, working with passionate people & enjoying pizza Friday afternoons.

We strongly believe in 'hybrid way of working' in which we alternate working from home with working in the office & supporting the joy of flexible working hours

Dienstverband:
Voltijds

Extralegale voordelen:

  • Bedrijfscomputer
  • Bedrijfswagen
  • Ecocheques
  • Elektronische maaltijdcheques
  • Hospitalisatieverzekering
  • Levensverzekering
  • Pensioensparen
  • Tankkaart

Rooster:
- ma-vr

Soorten aanvullende vergoedingen:

  • 13e maand
  • Bonusregeling

Werklocatie:
Hybride telewerken in 9050 Gent