Customer Success Advisor

il y a 2 semaines


Gent, Belgique MHC Mobility Temps plein

**Jouw **takenpakket**:

Als medewerker Customer Success Advisor zal je voornamelijk het administratieve luik van dossiers behartigen. Het regelen van transporten voor onze aanloopwagens, het opstarten van dossiers, het inschrijven van voertuigen, het laten verzekeren van voertuigen, de afleveringspakketjes voorzien,

**Hieronder een greep uit je takenpakket**:

- Je zorgt voor het updaten van het overzicht voor werkaanvragen
- Je doet de dossieropvolging (bewaken van doorlooptermijnen en nemen van acties) en/of facturatie met correcte vermelding van technische vereisten, uitvoeringsmodaliteiten en controles.
- Je staat voortdurend in contact met klanten, leveranciers en andere diensten. Je fungeert namelijk als aanspreekpunt voor de dossiers.
- Je behandelt inkomende mails.
- Je checkt de juistheid van de dossiers en vraagt daarbij interne en externe adviezen aan, je volgt deze op en registreert deze.

**Dit **verwachten** we van jou**:
**Wat heb jij voor ons in petto?**
- Jij hebt een vloeiende kennis van de Nederlandse taal.
- Jij kan uitstekend werken met het MS Officepakket.
- Jij bent zeer klantgericht en erg serviceminded.
- Jij bent communicatief zowel mondeling als schriftelijk zeer vlot.
- Jij bent een teamplayer in hart en nieren.
- Jij houdt van administratief werk en voert dit steeds nauwkeurig uit.
- Jij werkt resultaatgericht.

**Dit **bieden** we jou aan**:
**Wat mag je van ons verwachten?**
- Reken maar op een job met een afwisselend takenpakket bij een boeiend bedrijf met internationale context.
- Een sterke verloning aangevuld met hospitalisatie verzekering, en een bonussysteem.
- Geen zin in files? Na je inwerkperiode kan je 2 dagen van thuis werken
- De fijne collega’s krijg je er gratis bij
- Omdat je 38 uur per week werkt, krijg je 6 dagen ADV bovenop de 20 vaste vakantiedagen.



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