Customer Success Manager

Il y a 5 mois


Gent, Belgique BattMobility Temps plein

**Join Battmobility als Customer Success Manager en versterk ons geweldige team**

Battmobility is op zoek naar een sociaal beest om ons team te versterken. Ben jij iemand met natuurlijk charisma en een vlotte babbel? Ben je goed in bruggen bouwen en ken je Gent als je broekzak? Kan je planmatig werken en orde in de chaos brengen? Dan ben jij wellicht de batt-girl of batt-boy die we zoeken

In deze vacature zoeken we iemand met de volgende eigenschappen:

- Een natuurlijk charisma en het vermogen om gemakkelijk nieuwe mensen te leren kennen.
- Gesteld op structuur en in staat om georganiseerd en planmatig te werken.
- Een ware ambassadeur van Gent en bekend met de wijken als je broekzak.
- Connecties met veel Gentse organisaties is een dikke plus
- Geen enkele vrees om voor een groep te spreken en anderen te inspireren.
- Een talent in het opbouwen van netwerken en communities.

In deze job ben je verantwoordelijk voor de volgende uitdagingen:

- Het begeleiden van voertuigeigenaren om hun voertuig optimaal in te zetten.
- Bereid om klanten ondersteuning te bieden en leveringen van nieuwe voertuigen te verzorgen.
- Het verwelkomen van nieuwe klanten en hen wegwijs maken naar de ideale oplossing voor hen.
- Een drijvende kracht bij het opstarten van Batt Mobility in nieuwe buurten en steden.
- Het analyseren en verbeteren van onze customer journey.
- Een team managen om de telefoonlijn te bemannen en de inbox te onderhouden.
- Ondersteunen bij de creatie van content voor sociale media.

**Wat krijg je ervoor terug?**

Wij bieden jou:

- Een salaris van: €2.500 - €3.500 bruto per maand. (junior - senior)
- De kans om emotioneel en financieel deel uit te maken van ons groeiende verhaal.
- Toegang tot heel de batt-vloot.
- Maaltijdcheques.
- Vrijheid in de manier waarop en waar je werkt, binnen de grenzen van onze tools en afspraken onder collega’s.


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