Customer Excellence Representative

Omschrijving: Als Customer Excellence Representative Webcare ben je verantwoordelijk voor volgende taken: Your key responsibilities:Het behandelen en coördineren van de meest complexe klachten die binnenkomen via verschillende kanalen  (Social Media, Mediator, Press, Communities,...).Consistente en klantgerichte antwoorden, rekening houden met SLA. Je...

Als Customer Excellence coördineer je complexe klachten van diverse kanalen, promoot je ons merkimago op digitale platforms en draag je bij aan de evolutie van klantenondersteuning. Ervaring in klantenservice, digitale vaardigheden en uitstekende communicatie zijn essentieel. Sluit je aan bij ons team voor een dynamische omgeving, persoonlijke groei en...

Welkom in de wereld van onze partner, dé **telecom pionier** die volop inzet op digitale transformatie. Wij zoeken een gedreven **Customer Excellence Professional** voor het Customer Service Operations team. **Jouw avontuur omvat**: - Afhandelen en coördineren van complexe klachten vanuit diverse kanalen (Social Media, Mediator, Pers, Communities,...). -...

**Introductie**: Wanted: Customer Service Expert. Sta jij elke dag met de glimlach op en krijg je er energie van om anderen te helpen? Houd jij altijd je ‘cool’ en slaag je erin om complexe vragen te beantwoorden? Ben je bovendien een echte storyteller en hebben sociale media geen geheimen voor jou? Heb jij net overal ja op geantwoord? Dan ben jij...

Een prominente speler op de Belgische telecommunicatiemarkt biedt residentiële klanten een scala aan diensten, waaronder prepaid mobiele opties, abonnementen en diverse innovatieve telecomservices. Met een klantenbestand van meer dan 3 miljoen in België en Luxemburg en voortdurende investeringen in een eersteklas mobiel netwerk, is klanttevredenheid van...

Ben jij klaar om het verschil te maken voor een van de grootste telecomproviders in België? Wij zoeken naar een gepassioneerde **Customer Care Specialist** om de Business Market en Sales Agents te ondersteunen. **Jouw takenpakket als ** **Customer Care Specialist**: - Beantwoorden van vragen en oplossen van problemen via telefoon. - Behandelen en...

As a **Customer Support Analyst**, you will be the key point between the end-users and WHISE. We count on you to give our customers and partners the best support experience they have ever had. None of your work days will be the same, guarantee! **Your main responsibilities will include**: - Identify and reproduce problems independently and create a ticket...

**As a** **Customer Success Manager**, you are dedicated to ensure that customers not only use the product and services offered by WHISE effectively but also achieve their desired outcomes, fostering long-term satisfaction and loyalty. You smoothly onboard new customers on the platform, you closely follow-up and monitor the customer’s installation and...

In a nutshell: Join Toyota’s Energy Business division to lead customer support for innovative EV charging solutions, enhancing user experience and driving operational excellence in the HomeCharge program. Company Information: **TOYOTA** is one of the world’s largest automobile manufacturers and a leading global corporation. Founded in 1937. Toyota now...

**As our Commercial Director Running, you'll dive deep into consumer behavior and local trends, shaping the Belgian market for your sport. With a keen eye on digital, circular economy, and service needs, you'll craft winning sport strategies that resonate with our customers.** **Your Responsibilities**: - ** Market Research**:Gather and interpret market...

Het opvolgen van B2B Corporate klantendossiers en deze helpen met allerlei problemen gerelateerd aan de diensten van het bedrijf. Door het volgen van procedures en eigen initiatief los jij de problemen op! **Wie ben jij?**: - Je beschikt over uitstekende communicatie -en klantenservice - Je bent computervaardig en leert snel bij - Je volgt vooropgestelde...

**Job Number** 23138450 **Job Category** Sales & Marketing **Location** Courtyard Brussels, Avenue des Olympiades 6, Brussels, Brussel, Belgium VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for proactively soliciting and managing group/catering-related...

We are looking for a dynamic and passionate **receptionist** to join our team. As a receptionist, you will be the first point of contact for our guests, ensuring a warm and professional welcome experience from the moment they arrive. You will be responsible for managing reservations, checking in and checking out guests, as well as providing information on...

**The team, position & mission**: You want to work for a company that knows which Netflix series you're going to watch next? That sends you a message when you forgot an ingredient in your shopping basket or that can even adapt the billboards when you're passing? Orange Business Digital Services prepares clients for the future with our digital and data...

Our client is a global provider of services and solutions for industrial process engineering. Although they employ over 14.000 employees worldwide, they have remained a family company which promotes a close-knit atmosphere between the teams. Their Brussels offices are located in Evere and gather +/- 90 employees. That are today looking to recruit a diligent...

In a nutshell: The Toyota/Lexus Customer Service Management (TSM/LSM) team is a dynamic force within Toyota Motor Europe's Value Chain/Strategy & Service Operations Division. Tasked with crafting and deploying strategic initiatives across Europe, the team's goal is to elevate customer satisfaction by enhancing service quality and parts operations at Toyota...

Company Information: **TOYOTA** is one of the world’s largest automobile manufacturers and a leading global corporation. Founded in 1937. Toyota now sells vehicles in 170 countries and employs over 350.000 people. Based in Brussels, Belgium, and staffed by 2.700 people and more than 60 nationalities, Toyota Motor Europe (TME) handles the wholesale...

**The team, position & mission**: **We are looking for a Faction Lead to manage the Cloud Engineering team. Are you highly skilled in cloud technologies and have a solid background in software engineering? Then this could be the role for you. Are you eager to provide your vision on large-scale projects and lead their implementation in a challenging...

**The team, position & mission**: We are looking for a Faction Lead to manage the Cloud Engineering team. Are you highly skilled in cloud technologies and have a solid background in software engineering? Then this could be the role for you. Are you eager to provide your vision on large-scale projects and lead their implementation in a challenging...

Orange Cyberdefense / Global Operations offers tailored Managed Services Projects delivery and Consultancy through its Onboarding Belgium entity. Onboarding BE operates ‘around-the clock’ with offices in Brussels, Belgium (Headquarters), Malaysia, Egypt and USA. This Entity leverages a long experience dating back from 1994 and provides tailored premium...